This study aims to examine the effect of Service Quality on the satisfaction of the SMEs owners on the Islamic Microfinance Products. Due to the increasing importance of Islamic banking and financing system, the concern is to what extent this system can satisfy the consumers and contributes to the overall economic development. The model of this study was developed to examine the effectiveness of Islamic banking and financing system. To test the hypothesized model, the data were collected from the SMEs owners in Yemen through a self-administered questionnaire. Out of 250 distributed questionnaires, 151 were returned and were used for data analysis. The results of this study shown the significant effect of Service Quality on the SMEs owners' satisfaction and the perceived benefits obtained through their dealing with Islamic Microfinance system. In addition, the results of this study confirmed that the perceived benefit partially mediates the relationship between Service Quality and SMEs owners' satisfaction. However, the moderating effect of perceived benefits on the relationship between service quality and satisfaction was not confirmed.

This study seeks to determine the effect of Business Development Services (BDS) on the comfort level of the Islamic Microfinance System and SMEs owners in Yemen. Based on the importance of SMEs in Yemen which consists of 99.6% of all businesses in Yemen and their important role on the overall economic development by reducing poverty and creating new job. The paper made it easy to see what effectiveness the Islamic microfinance system is bringing in SMEs sector in the country.532 questionnaire were distributed amongst the SMEs owners in Yemen to collect data, 346 were returned and further 320 were selected for Data analysis. It was found in the study that there was a remarkable effect of BDS on the satisfaction and the perceived benefits that SMEs owners got through dealing with Islamic microfinance system. The additional findings were to confirmed the role of perceived benefits mediating the relationship between satisfaction and BDS but the moderating effects of perceived benefits on the two were not confirmed.

This paper aims to investigate the moderating role of business growth on the relationship between Business Development Services (BDS) and SMEs owners' satisfaction on the Islamic Microfinance System in Yemen. Specifically, this paper showed the effectiveness of the business development services provided by Islamic microfinance system to satisfy the SMEs customers and how this relationship is contingent on the business growth opportunities. In examining the hypothesized model, the quantitative methodology was employed. Out of 532 questionnaires distributed, 346 ones were returned out of which only 320 were usable for the data analysis stage. The results confirmed the direct effect of BDS on SMEs owners' satisfaction and the moderating role of business growth on the said relationship.

This study aims to investigate the relationship between oil host community and TOTAL Company that operates in block 10 in Sah district in Hadramout governorate, Yemen. Moreover, the study examined the relationship between the philanthropic activities provided by the company and the environmental impact caused by oil operation of the company, and the satisfaction of host communities.The quantitative research method was used by distributing 270 questionnaires in host communities in Saha district, Hadramout governorate. Furthermore, this research used simple random sample to collect the data and SPSS was used for descriptive analysis and cleaning the data while Partial Least Squares Structural Equation Modeling (PLS-SEM) used to testing the hypothesis.The results found that the level of host community's satisfaction is low. In addition, it approved that there is a positive relationship between philanthropic activities and the host community's satisfaction. Furthermore, the study revealed there is a negative relationship between the environmental impact caused by the company' operations and the host community's satisfaction. The study recommended that to promote the host community's satisfaction the oil producing company need to concentrate on protecting the environment 41 form oil accidents and offering the charity activities for the resident of host community.

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