Este artigo analisa o processo de desenvolvimento das políticas públicas de saúde mental voltadas ao público infantojuvenil e o papel assumido pelo psicólogo nesse contexto. A metodologia consiste em uma revisão crítica da literatura nacional sobre a saúde mental, realizada nas bases SciELO, Lilacs, PePSIC e Bireme. As políticas de saúde mental para crianças e adolescentes são recentes. As ações anteriores voltadas a esse público se pautavam por institucionalização e isolamento social. Com o advento da Reforma Sanitária e da Reforma Psiquiátrica, novos caminhos de proteção e cuidado foram traçados, proporcionando um novo olhar sobre os jovens. Estes passaram a ser reconhecidos como sujeitos de direitos em caráter de absoluta prioridade. O Estatuto da Criança e do Adolescente (ECA), a Reforma Psiquiátrica e o Sistema Único de Saúde (SUS) reforçaram as disposições da Constituição Federal de 1988 e a Rede de Atenção Psicossocial (RAPS) consolidou uma nova práxis do psicólogo nesse contexto.
Objective:evaluate the satisfaction of users with the care provided at the Psychosocial Care Centers and its association with clinical and sociodemographic factors.Method:this cross-sectional study was conducted with 55 users from 5 Psychosocial Care Centers. The sociodemographic and clinical characteristics were obtained through an individual structured interview. The abbreviated version of the Mental Health Services Satisfaction Scale (SATIS-BR) was used for data collection.Results:were descriptively analyzed and simple and multiple logistic regression models were adjusted for analysis of associations, estimating the gross and adjusted odds ratio, with the respective confidence intervals of 95%. Results: the age average of the sample was 40.1 (±12.4) years and the degree of satisfaction average was 4.56 (±0.45). Users with less education (primary school) had 5 times more chance of having less satisfaction (p<0.05). Users with frequency of intensive monitoring were 5 times more likely to have less satisfaction than users who receive monthly monitoring (p<0.05).Conclusion:the majority of users are satisfied with the service and factors such as low education and higher frequency of monitoring influenced the satisfaction.
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