Appointment Scheduling (AS), typically serves as the basis for the majority of non-urgent healthcare services and is a fundamental healthcare-related procedure which, if done correctly and effectively, can lead to significant benefits for the healthcare facility. The main objective of this work is to present ClinApp, an intelligent system able to schedule and manage medical appointments and collect medical data directly from patients.
Clin App is a platform streamlining medical appointment management and patient data collection using a conversational agent. Focused on healthcare professionals and patients, it offers appointment automation, questionnaire creation, and medical data management. This work showcases ClinApp’s microservices-based architecture and its user-centered design.
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