Public service is a process of bureaucratic performance, the link with bureaucratic culture is very strong, meaning that any activities carried out by public service officers must be guided by the normative rules that have been determined by public organizations as a manifestation of the behavior of public organizations. In this regard, the problem that exists is that the service of public officials at the Pulau Rakyat Sub-district Office, Asahan Regency, shows that there are still deviations in attitudes and behavior as well as the actions of the apparatus as public servants. In everyday reality, it shows that the management services are complicated, require a large amount of money, are less informative or less transparent and discriminatory. In fact, people's expectations for improving the implementation of public services are actually getting further away from the reality. The quality of service is indicated by the absence of professional services, which is the success of the government in managing quality services. The quality of service by the employees of the Pulau Rakyat Sub-district Office of Asahan Regency who are selfish, considerate and serious to carry out their duties and obligations, as well as low knowledge and skills in carrying out their duties
MTs Nurul Iman Simpang Empat is a private school institution located in Asahan Regency which has 32 madrasa teachers. This madrasa has quite complete facilities and is supported by technology facilities and a fairly complete information system. MTs Nurul Iman Simpang Empat is also included in the pilot MTs for other schools, because MTs Nurul Iman Simpang Empat has many achievements in various fields. Every year, the Principal holds a Teacher Soft Skill Assessment to improve the quality of education in Madrasahs. This study aims to determine the soft skill system for teachers in the school so that the performance of each teacher is obtained. Obstacles from Teacher Performance Assessment at MTs Nurul Iman Simpang Empat are still subjective in assessment based on assessment because there is no system of assessment used in Teacher Soft Skill Assessment. In the decision support system there are several methods that can be used in solving a problem. The research method used is a qualitative method with data collection techniques using interviews and literature studies. The program design method uses a weight product with the PHP programming language and MySQL as the database
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