Community health workers (CHWs) are an emerging and vibrant healthcare workforce, facilitating a more dynamic patient-centered perspective. 1 They have played an increasingly important role in health interventions /programs, often bridging the gap between clinic and community by facilitating care coordination, 2,3 health promotion, 4 and communication between clinicians and patients/program participants 5 in a manner that is generally assumed to be acceptable to care recipients and ultimately improving health outcomes. 6-8 CHW interventions have been identified as an essential strategy to address health disparities for patient-centered medical home (PCMH), 9 by the NHLBI 10 and the Centers for Disease Control and applauded for their contributions to the Institute for Healthcare Improvement's Triple Aim objectives. 3 Yet, despite the attention being paid to CHWs as an innovative workforce, there is less information on how recipients of the care provided by CHWs-whether patients or program participants of health promotion and disease prevention/control interventions-experience
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