Problem statement: To identify the causes attributed by people with stomas or by their caregivers to complications arising in the stoma and peristomal skin.
Method: A qualitative study performed in the period March–June 2018 on a group of 19 people with intestinal stomas. The data were collected through the process of structured interviews and were analysed by applying a content analysis technique.
Results: It was possible to perceive that the causes attributed to complications of the stoma and peristomal skin were alterations associated with or related to: the use of the ostomy appliance; personal conditions; knowledge about self-care; and the condition of the stoma or surgical technique.
Conclusions: People who live with a stoma can identify the possible causes for the complications to which they are predisposed. These are described by: the use of the ostomy appliance used; personal conditions; knowledge of the person on self-care of their stoma; condition of the stoma and peristomal skin; and the surgical technique employed.
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