Given scholars' concerns with media influences on civic life, it is not surprising that researchers have begun to focus on how the Internet may enhance or erode levels of civic engagement. Collectively, however, these studies are rife with inconsistencies in the explication and operationalization of the predictor variable, Internet use. This study investigates the role of Internet use in shaping civic engagement, looking specifically at multiple conceptualizations and measurements. Results from a community study (N = 301) indicate nuanced relationships between dimensions of Internet use and forms of civic engagement. These relationships are discussed in light of citizens' use of more traditional media.
The goal of this article is two-fold: to introduce the concept of augmented deliberation and to demonstrate its implementation in a pilot project. We look specifically at a project called Hub2. This community engagement project employed the online virtual world Second Life to augment community deliberation in the planning of a neighborhood park in Boston, Massachusetts. The local community was invited to gather in a physical space and a virtual space simultaneously, and a physical moderator and virtual designer orchestrated deliberation. This project demonstrates the design values central to augmented deliberation: (1) it is a multimedia group communication process which balances the specific affordances of digital technologies with the established qualities of face-to-face group deliberation; (2) it emphasizes the power of experience; and (3) it promotes sustainability and reproducibility through digital tracking. Augmented deliberation, when properly designed, provides a powerful mechanism to enable productive and meaningful public deliberation. The article concludes with directions for further research.
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