Along with the developments in technology and changes in consumer preferences, commercial activities on the internet have gained speed. The share of online shopping in Turkey is growing in total commercial activity and gaining more importance in terms of businesses, consumers, and the state. Consumers who shop online or have this potential are targeted by businesses. The online shopping market, which has grown in volume, especially for Turkey in the last 10 years, is a new and important issue for academic studies. On the other side of the medallion, the fact that this action can be turned into compulsive behavior as a negative aspect of online shopping constitutes the source of the study. The aim of the study is to obtain inferences about the online compulsive behavior disorder in Turkey. Consumers' attitudes towards online shopping and demographic characteristics have been tried to be determined. In this direction, a field survey was conducted with a sample that could represent Turkey in general. Findings revealed that demographic factors and attitudes towards online shopping were influential on compulsive behavior.
Digital technologies; It is changing business models, business environments, markets and the marketing communications paradigm. Especially with the coronavirus pandemic, world culture has ceased to be face-to-face and has led to the proliferation of online cultures using digital technologies. Along with this trend, besides technological developments such as virtual reality and augmented reality, the concept of Metaverse, which is expressed as a 3D virtual world, draws attention in many areas such as culture, art, education and tourism as of 2021. Metaverse is expected to be the new marketing platform of the future to present and bring all kinds of brands to life in the 3D interactive digital space. Metaverse can be a smart way for brands to create a customer experience by enhancing the functionality of their products and services. The aim of this study; It aims to reveal the concept of Metaverse, which will revolutionize almost every sector and can be considered as the 3D version of the internet, and to explain its effect on marketing at a conceptual level. Since there are only a limited number of studies in the literature, exploratory research based on the literature was conducted in this study. Studies on metaverse marketing have been examined in the literature. As a result; It can be said that businesses are still in their infancy regarding metaverse, ultra-fast internet should be the most important factor for businesses to be successful in metaverse applications, businesses can support service supply ecosystems, and brands can provide a hedonic and utilitarian customer experience limited to imagination with metaverse applications at the beginning level. Also, in the metaverse environment, businesses can market physical and digital products and services, businesses can reduce production costs in creative activities, generate income through NFTs, brands can maximize their creativity, increase brand awareness, test new product design ideas, customers can all shopping in the virtual store. It has been concluded that they can see their experiences, collect data about the customer and develop their physical stores with this data.
Since tourism is an experience-intensive field, the experiences offered by tourism activities to individuals are very important. Understanding the psychological processes underlying the experiences of the individuals is essential for the effectiveness of tourism activities. An important phenomenon that explains the internal processes experienced by individuals in tourism activities is the flow experience originating from positive psychology. Flow experience is the individual's intense focus on the activity he/she is performing with his/her own inner will, without any external reward, and integrates with the activity by being isolated from the environment. Also, the flow experience can be expressed as an internal process that includes losing the perception of time and feeling happiness. Today, some research shows that the flow experience can be experienced in many areas of daily life and tourism activities. In this chapter, the flow experience has been discussed with its various dimensions, and evaluations have been made in the context of examples of some tourism activities.
İnternet ve bilgi teknolojileri alanında özellikle 2000’li yılların başından itibaren yaşanan gelişimler ve yenilikler pazarlama araştırmalarını da pek çok yönüyle etkilemiştir. Tüketici ve pazar hakkındaki bilgilere daha hızlı erişme ve yorumlama ihtiyacı; pazarlama araştırmalarında kullanılan yöntem ve tekniklerde birtakım yenilikleri de beraberinde getirmiştir. Bilgi ve teknoloji çağında yaşanan hızlı gelişmeler araştırmacıların veri toplama yöntemlerini yenilikçi ve çağdaş bakış açısıyla sorgulamasını, çağın gereklilikleriyle uyumlu bilimsel araştırma yöntemleri kullanmasını bir ihtiyaç haline getirmiştir. Bu çalışmada pazarlama alanındaki nicel araştırma yöntemlerinde araştırmacıların sıklıkla başvurduğu veri toplama tekniklerinden yüz yüze ve online anket yöntemleriyle toplanan verilerin geçerlilik ve güvenilirlikleri, örnek bir ölçme aracı kullanılarak karşılaştırmalı biçimde analiz edilmiştir. Araştırmada yüz yüze ve online olarak toplanan verilerin geçerlilik ve güvenilirliklerinin birbirine yakın olduğu, her iki veri grubunun birleştirilmesiyle elde edilen yeni veri grubunun da geçerli ve güvenilir olduğunu sonucuna ulaşılmıştır. Bu çalışmada ulaşılan sonuçların gelecekte pazarlama araştırmalarında yürütülecek çalışmalarda kullanılacak yenilikçi ve karma veri toplama yaklaşımları konusunda araştırmacılara yol göstermesi beklenmektedir.
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