Computers are used for various purposes, so frequent context switching is inevitable. In this setting, retrieving the documents, files, and web pages that have been used for a task can be a challenge. While modern applications provide a history of recent documents for users to resume work, this is not sufficient to retrieve all the digital resources relevant to a given primary document. The histories currently available do not take into account the complex dependencies among resources across applications. To address this problem, we tested the idea of using a visual history of a computer screen to retrieve digital resources within a few days of their use through the development of ScreenTrack. ScreenTrack is software that captures screenshots of a computer at regular intervals. It then generates a time-lapse video from the captured screenshots and lets users retrieve a recently opened document or web page from a screenshot after recognizing the resource by its appearance. A controlled user study found that participants were able to retrieve requested information more quickly with ScreenTrack than under the baseline condition with existing tools. A follow-up study showed that the participants used ScreenTrack to retrieve previously used resources and to recover the context for task resumption.
In many collaborative tasks, the need for joint attention arises when one of the users wants to guide others to a specific location or target in space. If the collaborators are co-located and the target position is in close range, it is almost instinctual for users to refer to the target location by pointing with their bare hands. While such pointing gestures can be efficient and effective in real life, performance will be impacted if the target is in augmented reality (AR), where depth cues like occlusion may be missing if the pointer’s hand is not tracked and modeled in 3D. In this paper, we present a study utilizing head-worn AR displays to examine the effects of incorrect occlusion cues on spatial target identification in a collaborative barehanded referencing task. We found that participants’ performance in AR was reduced compared to a real-world condition, but also that they developed new strategies to cope with the limitations of AR. Our work also identified mixed results of the effect of spatial relationships between users.
Modern knowledge workers typically need to use multiple resources, such as documents, web pages, and applications, at the same time. This complexity in their computing environments forces workers to restore various resources in the course of their work. However, conventional curation methods like bookmarks, recent document histories, and file systems place limitations on effective retrieval. Such features typically work only for resources of one type within one application, ignoring the interdependency between resources needed for a single task. In addition, text-based handles do not provide rich cues for users to recognize their associated resources. Hence, the need to locate and reopen relevant resources can significantly hinder knowledge workers' productivity. To address these issues, we designed and developed Scrapbook, a novel application for digital resource curation across applications that uses screenshot-based bookmarks. Scrapbook extracts and stores all the metadata (URL, file location, and application name) of windows visible in a captured screenshot to facilitate restoring them later. A week-long field study indicated that screenshot-based bookmarks helped participants curate digital resources. Additionally, participants reported that multimodal-visual and textual-data helped them recall past computer activities and reconstruct working contexts efficiently. CCS CONCEPTS• Human-centered computing → Human computer interaction (HCI).
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