PurposeThe purpose of this paper was to explore individual- and firm-level antecedents of the ability of a manufacturing firm's personnel to collaborate and integrate knowledge for organizational resilience practices.Design/methodology/approachThe authors apply hierarchical regression analysis to study a sample of 192 European industrial equipment manufacturers. Data for each firm are collected from surveys of two key informants in each firm, as well as from public sources.FindingsFirms' personnel’s ability to integrate information and knowledge for organizational resilience practices was positively related with the extent of the head of manufacturing's network of personal contacts inside the firm. This effect was stronger in firms with more formalized job descriptions and clearly defined roles. The head of manufacturing's orientation to teamwork and cooperation impacted this ability only in firms that did not financially incentivize cooperation. The authors also found that cooperation incentives and role formalization directly relate to firms' personnel’s ability to integrate information and knowledge for organizational resilience practices.Originality/valueThe study proposes to study organizational resilience practices through a transactive memory systems lens. The study is also the first to link characteristics of individual managers to firm-level resilience practices by examining the antecedents of firms' ability to integrate information and knowledge to recover from operational disruptions. Furthermore, the study serves to enhance the knowledge of resilience practices by examining the role of firm-level antecedents and their interplay with characteristics of individual managers.

Even though resilience and sustainability are the two overarching strategic goals of contemporary supply chain management, very few studies have investigated the relationship between resilience and sustainability practices. To increase our theoretical understanding of this important relationship, this paper examines the extent to which supply chain managers perceive tensions and complementarities between both sets of practices. Using a paradox theory lens, the paper conducted in‐depth interviews with 31 supply chain managers in Western Europe and the Middle East that reveal a complex and multifaceted relationship. Namely, our findings indicate that some supply chain managers perceive the relationship as conflictive, others as synergistic, whereas a third group sees them as fundamentally orthogonal to each other. Furthermore, our findings uncover specific perceived complementarities and tension areas. Taken together, in responding to calls for research on the topic, our findings contribute to the advancement of theory regarding supply chain resilience and supply chain sustainability practices and address the need to shed more light on the tensions faced by supply chain managers when implementing distinct sets of supply chain practices.

Purpose This study aims to investigate the extent to which the presence of chief supply chain officers (CSCOs) in top management teams (TMTs) helps firms to reduce the incidence of product recalls. Design/methodology/approach The authors identified all recalls for the period 2010–2017 issued by publicly held firms regulated by the US Consumer Product Safety Commission. These data were subsequently combined with information on TMT composition from BoardEx and financial performance data from Compustat to create a unique data set. Findings The study identified a significant and negative association between CSCO presence and incidence of product recalls. The evidence also supports the conjecture that this association is stronger in larger firms, indicating that CSCOs are especially effective when operating within more complex supply chains. Practical implications The findings provide important insights into quality management in contemporary supply chains and indicate that assigning specific responsibility for supply chain management to a TMT member improves product reliability. Originality/value These findings contribute to the growing literature on the underlying causes of a product recall by identifying corporate governance antecedents of external quality failures of this kind.

Cet article analyse le phénomène des quartiers sécurisés et leur production socio-spatiale. D’abord, on décrit ce phénomène et on établit ses liaisons principales aux « conditions » modernes et postmodernes et à la question politique. Ensuite, on analyse le casspécifique des quartiers sécurisés de la métropole de Lisbonne, et on discute les résultatsd’une enquête sur les perceptions par les résidents des quartiers sécurisés du (dés) ordresocio-spatial (y compris les questions de sécurité et de production d’autres biens publics,du gouvernement, de l’aménagement du territoire, etc.), et leur mé (con) fiance enversl’État pour gérer et résoudre les problèmes potentiels.

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