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Introduction and objective: A new instrument to measure quality of work was developed in three languages (German, French and Luxembourgish) and validated in a study of employees working in Luxembourg. Methods and results: A representative sample (n = 1529) was taken and exploratory factor analysis revealed a six-factor solution for the 21-item instrument (satisfaction and respect, mobbing, mental strain at work, cooperation, communication and feedback, and appraisal). Reliability analysis showed satisfying reliability for all six factors and the total questionnaire. In order to examine the construct validity of the new instrument, regression analyses were conducted to test whether the instrument predicted work characteristics’ influence on three components of well-being—burnout, psychological stress and maladaptive coping behaviors. Conclusion: The present validation offers a trilingual inventory for measuring quality of work that may be used, for example, as an assessment tool or for testing the effectiveness of interventions.

Workplace mobbing is a serious phenomenon that is costly to organizations and has various negative consequences of those targeted. The main purpose of the present study was to develop and validate a new short scale of workplace mobbing experience in three different language versions (German, French, Luxembourgish). Data were collected via computerassisted telephone interviews in a sample of 1500 employees working in Luxembourg (aged from 17 to 64; 52.7 % male) that was representative of the commuter structure of Luxembourg's workforce. Confirmatory factor analysis showed that the newly developed 5item scale has good psychometric properties and partial scalar measurement invariance for the three different language versions. Internal consistency was satisfactory (α = .73). Correlations and hierarchical regression analysis with different working condition scales and psychological health scales confirm the construct validity of the new questionnaire. Although the present findings are preliminary in nature, they nevertheless support the reliability and validity of the scale and its use in psychological research.

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This paper summarises reflections, learning and improvements from the experience of having developed a staff support service for frontline healthcare staff in response to the Covid-19 outbreak in Berkshire.