The Luxembourg Workplace Mobbing Scale: Psychometric Properties of a New Instrument

Steffgen, Georges; Kohl, Diane

doi:10.1037/e574242014-157

Cited by 8 publications

(19 citation statements)

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“…Competition was assessed by four items measuring if an employee competes with others at work. Mobbing was assessed with the Luxembourg Workplace Mobbing Scale (LWMS) [ 94 , 95 ] that contains five items (“criticized”, “ignored”, “absurd duties”, “ridiculed”, “conflicts”). Employees were asked to indicate how often they encounter each situation on a five-point Likert scale, ranging from 1 (= never ) to 5 (= ( almost ) always ).…”

Section: Methodsmentioning

confidence: 99%

The Quality of Work Index and the Quality of Employment Index: A Multidimensional Approach of Job Quality and Its Links to Well-Being at Work

Steffgen

Sischka

Henestrosa

2020

IJERPH

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(1) Background: Job quality is a multidimensional and elusive concept that is back in vogue among social scientists and policymaker. The current study proposes a new job quality approach that is compared with the European Working Conditions Survey framework and structured with the help of the Job Demands-Resources model. Two new measures of job quality, the Quality of Work Index (QoW) and the Quality of Employment Index (QoE) are developed and validated in three different languages (German, French, Luxembourgish). The QoW is composed of 43 items, focusing on four areas of work—work intensity, job design, social conditions, and physical conditions (subdivided in eleven components)—which are particularly important for employees’ well-being. The QoE is composed of 13 items that cover training opportunities, career advancement, job security, employability, work life conflict, and income satisfaction. (2) Methods: Data were collected via computer-assisted telephone interviews in a representative sample of 1522 employees working in Luxembourg (aged 17–67 years; 57.2% male). (3) Results: Confirmatory factor analysis confirmed the proposed factors structure and scalar measurement invariance for the three different language versions. Internal consistencies were satisfactory for all subscales (Cronbach’s α between 0.70 and 0.87). Correlations and hierarchical regression analyses with different psychological health measures (i.e., burnout, general well-being, psychosomatic complaints, work satisfaction, vigor) and subjective work performance confirmed the construct validity of the new instruments. (4) Conclusions: The QoW and the QoE are globally and on the level of the sub-categories effective tools to measure job quality, which could be used to compare job quality between organizations and different countries. Furthermore, the current study confirms associations between the different components of the QoW and QoE and employees’ health.

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Section: Methodsmentioning

confidence: 99%

The Quality of Work Index and the Quality of Employment Index: A Multidimensional Approach of Job Quality and Its Links to Well-Being at Work

Steffgen

Sischka

Henestrosa

2020

IJERPH

Self Cite

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“…The workplace mobbing was measured using a 5-item scale labeled Luxembourg Workplace Mobbing Scale (WM) developed by Steffgen et al (2016). Four items were developed from the Leymann Inventory of Psychological Terror (Leymann, 1996).…”

Section: Methodsmentioning

confidence: 99%

The Effects of Mobbing in the Workplace on Service Innovation Performance: The Mediating Role of Boreout

Özsungur

2020

isarder

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The study aims to explore the mediating role of boreout by revealing the effects of mobbing and their effects on service innovation performance employees in the retail industry. Design/methodology/approach-This study was conducted with 209 participants recruited from retail companies registered to Adana Chamber of Commerce in the province of Adana Turkey in October 2019. The research was analyzed by the SEM method based on the social exchange theory. Findings-Findings revealed that boreout and mobbing were negatively associated with service innovation performance and mobbing was positively associated with boreout. According to another finding, boreout partially mediated the effect of the mobbing on service innovation performance. Discussion-The study reveals the boreout, mobbing status of the employees serving in the retail industry and service innovation performance of the retail companies. Limitations of the study, discussions and suggestions were included in the study.

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“…Employee service innovation behavior (ESIB) (six items) includes the new services development of (NSD) (eight items). The workplace mobbing was measured using a five-item scale labeled Luxembourg Workplace Mobbing Scale (WM) developed by Steffgen et al (2016). Four items were added from the Leymann Inventory of Psychological Terror to the scale (Leymann, 1996).…”

Section: Measurementmentioning

confidence: 99%

The mediating role of boreout in the effects of mobbing on service innovation performance

Özsungur

2020

APJIE

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Purpose The purpose of this paper is to examine the association between mobbing and service innovation performance. In this context, the mediating role of boreout, a new concept in the literature, was examined. Design/methodology/approach This study was conducted with 240 participants recruited in manufacturing companies affiliated with Adana Chamber of Industry in the province of Adana Turkey in November 2019. The research was analyzed by the structural equation modeling method with the social exchange theory basis. Findings Findings revealed that boreout and mobbing were negatively associated with service innovation performance. Mobbing was positively associated with boreout and job boredom. According to the finding of this study, boreout partially mediated the effect of the mobbing on service innovation performance. Originality/value This study reveals the association among mobbing, boreout and service innovation performances of employees of companies operating in manufacturing sector. The findings of this study provide important practical knowledge to businesses and academics regarding the field of management, entrepreneurship and innovation.

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The Luxembourg Workplace Mobbing Scale: Psychometric Properties of a New Instrument

Cited by 8 publications

References 0 publications

The Quality of Work Index and the Quality of Employment Index: A Multidimensional Approach of Job Quality and Its Links to Well-Being at Work

The Quality of Work Index and the Quality of Employment Index: A Multidimensional Approach of Job Quality and Its Links to Well-Being at Work

The Effects of Mobbing in the Workplace on Service Innovation Performance: The Mediating Role of Boreout

The mediating role of boreout in the effects of mobbing on service innovation performance

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