Purpose -Business models and the business model concept have become a fixture of scholarly and managerial attention. With a focus on how actors create, capture, and disseminate value, business model research holds the promise to inform the tourism sector's search for ways to innovate and change outdated business practices. Yet, the concept has inspired little research tackling the contingencies of the tourism context. We address this gap in this review and research agenda on business models in tourism.Design/methodology/approach -In this article, we review and synthesize contributions from publications in EBSCO, Emerald Insight, ProQuest, and Science Direct databases, that make explicit use of the business model concept in tourism (anytime up to September 2016).We conceptualize the identified articles as a coherent body of knowledge on business models in tourism with the objective of identifying common themes that characterize existing contributions.Findings -From the review of 28 qualified articles we identify four emergent themes: (1) sector specific configurations, (2) the role of different value types, (3) design themes for consistency, and (4) regulatory contingencies. These themes inform three domains in which we present avenues for tourism-specific studies on business models as well as their management and innovation that we position in relation to the general business model literature. Originality/value -Our review details how researchers across disciplines conceptualize the business model. Together with the identified directions for further research, this literature review article thus establishes a common conceptual basis and stock of knowledge for the study of business models in tourism research.
The paper focuses on the newness characteristic of realized innovations and their adoption in tourism firms. For that purpose it investigates three research problems: (i) measurement of newness level and adoption of tourism innovations; (ii) definition of tourism innovations taxonomy (needed for the measurement); and (iii) statistical analysis of innovations’ adoption in tourism destinations (result of the measurement). The main aim of the research was to develop and validate the tool used for such measurements. The tool should help researchers and managers in tracking and benchmarking how innovative tourism firms are. Copyright © 2012 John Wiley & Sons, Ltd.
Purpose This paper aims to review the state of the art for the Tourism Review special issue on “Business Models in Tourism”. The authors’ purpose is twofold: first, to contextualize the empirical and conceptual contributions featured in the special issue in relation to the state of research on business models in tourism. Second, the authors position the special issue in the broader scholarly conversation on business models to identify avenues for future research. Design/methodology/approach The authors systematically review the content of tourism-specific business model studies from leading literature databases to answer four questions relevant for future work on business models in tourism: First, how do tourism scholars define the business model concept? Second, what is the ontological stance (object, schema or tool) of existing studies of tourism business models? Third, what are the methodological preferences of existing work on business models in tourism? And finally, what qualifies as rigorous business model research? Findings From the critical review of 32 contributions, the authors identify a minimal consensus and dominant approach to conceptualizing the business model concept in tourism studies. In addition, the authors reveal a strong preference for small-n case study research designs. In sum, those findings point to important gaps and design decisions for future business model studies in tourism. Originality/value This review of the state of research on business models in tourism details research opportunities with regard to theory, methods and applications that tourism scholars can investigate to contribute to the theory and practice of business model management.
Similar to the concept of “Smart Cities”, “Smart Tourism” has undoubtedly become a promising field of research, and “the” buzzword in the last five years. But how much of this is “smart washing”, and how much progress has really been made? We focus on the adoption and implementation of technological innovations to analyze the publicly available descriptions of Smart Tourism projects implemented in Europe according to the stringent technological criteria of contemporary Smart Tourism definitions. The results show that the vast majority of projects branded as “smart” predominantly pursue environmental sustainability goals, but do not feature advanced technology that meets the Smart Actionable attribute criteria, and do not address social sustainability issues to the same extent as the environmental ones.
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