This study aims to investigate the mediating effect of affective commitment on the relationship between personality and organizational citizenship behavior (OCB) in a non-Western culture. We attempt to increase understanding of how personality and work attitudes affect OCB in a culture where relationships are highly valued. Data collected among employees in an Indonesian cement factory indicate that affective commitment partially mediates the relationship between extraversion and OCB directed at individuals (OCB-I) and at the organization (OCB-O), and also partially mediates the relationship between emotional stability and OCB-O. We confirm the importance of examining work attitudes in personality-OCB relationships in collective cultures.
AbstrakEfektivitas tim kerja ditentukan oleh kemampuan anggota tim dalam berkomunikasi, bekerjasama, membagi informasi dan toleransi pada perbedaan yang terdapat di dalam tim. Semua kemampuan-kemampuan tersebut tercakup dalam perilaku extra-role, yang juga dikenal dengan istilah organizational citizenship behavior (OCB). Tujuan penelitian ini adalah untuk melihat anteseden OCB pada subyek karyawan di industri proses Indonesia. Dari analisis regresi berganda diketahui bahwa trait kepribadian dan komitmen organisasi berpengaruh cukup besar terhadap OCB di Indonesia.
Abstract The Influence of Trait Personality and Organizational Commitment on Organizational Citizenship Behavior.Team effectivity is determined by it's members ability to communicate, collaborate, share information, and tolerate differences among them. All the abilities are examples of organizational citizenship behavior (OCB). The purpose of this research is to investigate antecedents of OCB on employees in a process industry in Indonesia. The result showed the significant effects of trait personality and organizational commitment on OCB in Indonesia.
Abstract. This study investigated the mediating effect of on-the-job embeddedness on the relationship between trust in supervisor and turnover. Survey data were collected among 471 employees of a restaurant chain in Indonesia. Results showed that job embeddedness mediated the relationship between trust in supervisor and turnover intentions. Turnover intentions were positively correlated with actual voluntary turnover 15 months later. The results confirmed that the trustworthiness of supervisors affects the quality of the relationships between supervisors and employees. Hence, low levels of trust must be addressed as soon as possible in order to maintain a healthy environment in which employees are able to develop their job embeddedness.
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