Personality and organizational citizenship behavior in Indonesia: The mediating effect of affective commitment

Abstract

This study aims to investigate the mediating effect of affective commitment on the relationship between personality and organizational citizenship behavior (OCB) in a non-Western culture. We attempt to increase understanding of how personality and work attitudes affect OCB in a culture where relationships are highly valued. Data collected among employees in an Indonesian cement factory indicate that affective commitment partially mediates the relationship between extraversion and OCB directed at individuals (OCB-I) and at the organization (OCB-O), and also partially mediates the relationship between emotional stability and OCB-O. We confirm the importance of examining work attitudes in personality-OCB relationships in collective cultures.

The Mediating Effect of Affective Organizational Commitment in the Relationship between Organizational Justice and Organizational Citizenship Behavior: A Conceptual Model

“…Several studies examined AOC as a mediator between job satisfaction → OCB (Ünal, 2013), perceived organizational support → OCB (Muhammad, 2014), job burnout → OCB (Aslam, and Safdar, 2012), Job involvement → OCB (Biswas, 2008), emotional exhaustion → OCB (Tourigny et al, 2013), corporate social responsibility → OCB (Lee and Kim, 2013), personality → OCB (Purba et al, 2015) and overall organizational justice → OCB (Guh et al, 2013). However, to the best of our knowledge, no research has addressed the mediating role of AOC in the relationship between organizational justice dimensions, namely distributive, procedural, and interactional justice and OCB.…”

The Factors Influencing Organizational Citizenship Behavior

“…Furthermore, according to the research of Mosalaei et al (2014) about the personality dimension of extraversion, resulted that there is no correlation between extraversion and OCB. However, the study conducted by Purba et al (2015) and Patki & Abhyankar (2016), gave an opposite result to the research of Mosalaei et al (2014) by revealing that there is a correlation between extraversion and OCB. In line with the previous study, Mushraf et al (2015) discovered that extraversion has a positive correlation with OCB.…”

Impact of Affective Commitment with Employee Performance Moderated by Organization Citizenship Behavior (OCB)

“…Covering the size of the organization, the presence of trade unions, the extent of control, and centralization of authority.This research will be focused on affective commitment, as affective commitment has been recognized as one of the most important predictors of OCB, and as the strongest correlation of normative commitment, and ongoing commitment. Employees who are in the organization based on affective commitment will be more likely to show the level of OCB (Purba et al, 2015).…”