This study explores the relationship between entrepreneurship and small business management. Business founders are classified as entrepreneurs and nonfounding chief executives are classified as small business managers. Findings indicate that (a) on personal and firm characteristics, eight variables differentiate the groups; (b) onfinancial performance indicators, entrepreneurial firms show higher growth rates; and (c) hard-driving competitiveness consistently associates with financial performance for small business managers but not for entrepreneurs. Data come from questionnaires completed by members of the Smaller Business Association of New England.
The purpose of this article is threefold: to examine the elements of an artful apology; to sequence them in a comprehensive configuration; and to use the taxonomy for assessing the effect of public apologies. The model identifies seven sequential components of an apology: revelation, recognition, responsiveness, responsibility, remorse, restitution, and reform. Also included in the model are four deflective stratagems: dissociation, diminution, dispersion, and detachment. Analysis focuses on actual offense situations rather than artificial simulated settings. Specifically, the study examines whether seven well-publicized apologies conform to the proposed construct. These public figures include
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