In the German healthcare industry, Business Intelligence systems play a crucial role. For one major health insurance company (discussed here as an alias - AK Healthcare), the deployment of Business Intelligence applications has supported sustained growth in turnover and market share in the past five years. In this article, these tools are classified within an appropriate conceptual framework which encompasses the organisation's information infrastructure and associated processes. Different components of the framework are identified and examples are given - systems infrastructure, data provision/access control, the BI tools and technologies themselves, report generation, and information users. The use and integration of Business Intelligence tools in the strategy development process is then analyzed. Finally, the key functions and features of these tools for strategic knowledge management are discussed. Research findings encompass system access, report characteristics, and end-users profiles and capabilities.
In response to environmental problems such as air pollution in cities and climate change in general, passenger car and other motorized vehicle, manufacturers have started to produce new sustainable driving mechanisms. Electric car sales have been increasing in countries such as China, Germany and the United States. However, customers in Thailand seem reluctant to embrace various types of electric vehicles (EVs), including battery EVs, hybrid EVs and plug-in hybrid EVs. Focusing on Thailand, this study aims to investigate the key factors that influence young-adult consumers’ purchasing intentions regarding EVs. It applies the political, economic, social and technological factors analysis model as a conceptual framework to analyse how governmental subsidies, purchase price, environmental consciousness, and charging infrastructure influence young people to buy EVs. The sample size consists of 195 young adults, most of whom were master’s degree students living in Bangkok. Data collection was conducted by self-administered printed questionnaires. The result (analysed by ordinary least squares regression) shows that purchase price and environmental consciousness are crucial factors that influence consumers’ purchasing intention. Governmental subsidies and insufficient charging infrastructure do not have a significant relationship with willingness to buy EVs. Vehicle manufacturers need to lower the initial purchase price to make their vehicles more attractive for a younger customer base. Furthermore, government institutions need to promote the positive impact on the environment of new sustainable driving technologies.
Company performance can be measured at all levels across an organization, and in the German healthcare industry, business intelligence systems play a crucial role in achieving this. For one major health insurance company (discussed here as an alias – AK Healthcare), the deployment of business intelligence applications has supported sustained growth in turnover and market share in the past five years. In this chapter, these tools are classified within an appropriate conceptual framework which encompasses the organization's information infrastructure and associated processes. Different components of the framework are identified and examples are given: systems infrastructure, data provision/access control, the BI tools and technologies, report generation, and information users. The use and integration of business intelligence tools in the strategy development process is then analyzed, and the key functions and features of these tools for strategic capability development are discussed. Research findings encompass system access, report characteristics, and end-users' capabilities.
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