2016
DOI: 10.4018/ijbir.2016010102
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Exploiting Business Intelligence for Strategic Knowledge Management

Abstract: In the German healthcare industry, Business Intelligence systems play a crucial role. For one major health insurance company (discussed here as an alias - AK Healthcare), the deployment of Business Intelligence applications has supported sustained growth in turnover and market share in the past five years. In this article, these tools are classified within an appropriate conceptual framework which encompasses the organisation's information infrastructure and associated processes. Different components of the fr… Show more

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Cited by 10 publications
(4 citation statements)
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“…Extant literature mostly focuses the alignment between data governance and compliance with corporate strategy (Weber et al, 2009;Wende, 2007). Although Yeoh and Koronios (2010) and Wynn and Brinkmann (2016) recognise the importance of synergy with the corporate strategy, they do not discuss it in the master data context. Some authors such as Schierholz et al (2007) have addressed the design of customer relationship management (CRM) solutions in conjunction with the goals defined by the corporate strategy.…”
Section: Introductionmentioning
confidence: 99%
“…Extant literature mostly focuses the alignment between data governance and compliance with corporate strategy (Weber et al, 2009;Wende, 2007). Although Yeoh and Koronios (2010) and Wynn and Brinkmann (2016) recognise the importance of synergy with the corporate strategy, they do not discuss it in the master data context. Some authors such as Schierholz et al (2007) have addressed the design of customer relationship management (CRM) solutions in conjunction with the goals defined by the corporate strategy.…”
Section: Introductionmentioning
confidence: 99%
“…For this reason, DT projects will often go hand-in-hand with data analytics initiatives. The development of a digital thread and the use of webhooks and APIs to provide the necessary connectivity have parallels with the development of the data warehouse, data marts, and corporate data models in the 1990s [48]. For example, Dontha [15] (para.…”
Section: Discussionmentioning
confidence: 99%
“…This is about considering raw information and utilizing software application to formulate meaningful sources of data which every division might utilize to effectively impact the business. The BI analysts utilizing this method might structure the data tools which permit information to be placed into a massive cache of spreadsheets, graphs or tables which can therefore be utilized for different business aims [6]. For instance, information might be utilized to formulate presentations which are essential for the restructuring of attainable business goals.…”
Section: Data Sourcesmentioning
confidence: 99%
“…In the segment of business intelligence, there are a lot of tools that are utilized in the analysis of different BI components and structure them into real problem-solving actions. Modern ubiquitous application of the internet and the considerable entrepreneurial zeal of the market ecosystem have relatively fostered the niche start-ups and market including the consulting companies and other business ventures which have enhanced the development of BI tools [7]. These certain business frameworks and tools being used in the modern age and the data analytics, visual analytics, data consultation, mobile BI, cloud technology, predictive analytics and data analytics are essential for the business.…”
Section: Bi Toolsmentioning
confidence: 99%