This study investigates relationships between privacy concerns, uncertainty reduction behaviors, and self-disclosure among online dating participants, drawing on uncertainty reduction theory and the warranting principle. The authors propose a conceptual model integrating privacy concerns, self-efficacy, and Internet experience with uncertainty reduction strategies and amount of self-disclosure and then test this model on a nationwide sample of online dating participants ( N = 562). The study findings confirm that the frequency of use of uncertainty reduction strategies is predicted by three sets of online dating concerns—personal security, misrepresentation, and recognition—as well as self-efficacy in online dating. Furthermore, the frequency of uncertainty reduction strategies mediates the relationship between these variables and amount of self-disclosure with potential online dating partners. The authors explore the theoretical implications of these findings for our understanding of uncertainty reduction, warranting, and self-disclosure processes in online contexts.

This paper examines how mobile messaging apps have changed the way that people microcoordinate. It is based on five focus groups of young adults in Singapore and Taiwan. Originally, microcoordination usually assumed dyadic interaction using either SMS or mobile voice calls. Increasingly, mediated communication uses mobile messaging apps that allow multisided interactions that facilitate task-based chat groups. Groups are easily formed but can be difficult to manage. This paper advances our understanding of microcoordination via the use of messaging apps. Specifically, it provides insights into the dual roles of instrumental and expressive interaction integral to the functioning of these messaging groups, ambient-mediated sociation in the form of readily available communication partners in groups, and the emergence of meme-based coordination.

Employing a community ecology perspective, this study examines how interorganizational (IO) communication and social capital (SC) facilitated organizational recovery after Hurricane Katrina. In-depth interviews with 56 New Orleans organizations enabled longitudinal analysis and a grounded theory model that illustrates how communication differentiated four phases of recovery: personal emergency, professional emergency, transition, rebuilding. Communicative action taking place across phases corresponds with the evolutionary mechanisms. Most organizations did not turn to interorganizational relationships (IORs) until the transitional phase, during which indirect ties were critical and incoming versus outgoing communication was substantively different. Organizations did not consistently use IO SC until the last phase. This study underlines the fact that organizations and their systems are fundamentally human and (re)constructed through communicative action.

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This study employs the perspective of organizational resilience to examine how information and communication technologies (ICTs) were used by organizations to aid in their recovery after Hurricane Katrina. In-depth interviews enabled longitudinal analysis of ICT use. Results showed that organizations enacted a variety of resilient behaviors through adaptive ICT use, including information sharing, (re)connection, and resource acquisition. Findings emphasize the transition of ICT use across different stages of recovery, including an anticipated stage. Key findings advance organizational resilience theory with an additional source of resilience, external availability. Implications and contributions to the literature of ICTs in disaster contexts and organizational resilience are discussed.

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Employing a bona fide network perspective, this study investigates the network processes and outcomes of organizational collaborative networks before and following Typhoon Haiyan, taking into account the influences of network factors, organizational attributes, and environmental exigencies. The analysis from an online survey with relief organizations and those organizations’ Twitter data showed the consistent influence of past relationships on the formation of subsequent relationships after the disaster. In the on-the-ground network, a few highly active organizations stood out and engaging in multiple modes of communication with resource contacts was seen as an adaptive practice that helped organizations to build resource ties after the typhoon. In the online domain, organizations developed post-typhoon networks by means of becoming directly linked to one another and becoming equally resourceful in building their ties. In addition, different forms of resilience were observed as outcomes of collaborative networks. Findings of this study present theoretical and practical implications by unveiling the network dynamics of contemporary humanitarian actions.