Tweeting about emergency: A semantic network analysis of government organizations’ social media messaging during Hurricane Harvey

Liu, Wenlin; Lai, Chih‐Hui; Xu, Weiai Wayne

doi:10.1016/j.pubrev.2018.10.009

Cited by 120 publications

(103 citation statements)

References 52 publications

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“…To conduct the semantic network analysis about the aspects of CPEC, we used Leximancer semantic analysis tool, which provides a visual presentation that enables a bird's eye view of the data (Harvey et al 2018). Leximancer starts the analysis by removing common stop words, transitive verbs, prepositions, and conjunctions that do not contribute to the meaning of the text.…”

Section: Discussionmentioning

confidence: 99%

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CPEC’s Utility and Concerns under OBOR Initiative: A Pakistani Industrial Perspective

et al. 2019

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This study emphasizes the utility and concerns of China Pakistan Economic Corridor (CPEC) on various sectors of Pakistan’s economy through the lens of real stakeholders. Specifically, this study focuses on three aspects: the beneficiary of CPEC; CPEC’s effects on employment, GDP, foreign direct investment and personal income in Pakistan; and the concerns regarding Pakistan’s sovereignty. A qualitative research approach was adopted to explore the objectives of the study. To analyze these aspect, in-depth interviews from different Pakistan’s business community are conducted. Our study finds that CPEC will not only beneficial for both Pakistan and China, but also for other neighbouring countries in the region. To validate these findings, interviewee’s data is analyzed in the light of semantic analysis approach. Our study illustrates that, the development along the corridor will produce employment opportunities that will raise the income level of a common person of Pakistan, and the industrial growth in Pakistan through CPEC will have a positive effect on the country’s GDP. Our study also concludes that CPEC doesn’t pose any threat to Pakistan’s sovereignty. The stakeholders of CPEC are concerned over the intentions of Pakistan government; that need to be clarified. This research study also suggests the maximum benefits out of this mega venture.

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Section: Discussionmentioning

confidence: 99%

“…For example, in Figure 2, the circle in the middle of the map is a region while the concept "China" is its theme. When two or more circles overlap, it indicates that the themes are semantically related to each other, e.g., "beneficiary" and "China" (Harvey et al 2018).…”

Section: Discussionmentioning

confidence: 99%

CPEC’s Utility and Concerns under OBOR Initiative: A Pakistani Industrial Perspective

et al. 2019

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“…On one hand, responsibility within crisis communication literature has been defined as "the degree to which stakeholders blame the organization for the crisis event" (Coombs, 1998, p. 180). Within the crisis literature, increased perceptions of organizational responsibility can impact blame placed on the organization and lead to negative outcomes for the organization, such as damaged organization legitimacy, reputation, and financial and legal liability (W. Liu et al, 2018;Zhou & Ki, 2018). Perceptions of organizational responsibility may also lead to increased negative emotions, such as anger in instances of scandals or other crises (Sato et al, 2018).…”

Section: Perceived Responsibilitymentioning

confidence: 99%

The Infectious Disease Threat (IDT) Appraisal Model: How Perceptions of IDT Predictability and Controllability Predict Individuals’ Responses to Risks

Jin

Ileş

Austin

et al. 2020

International Journal of Strategic Communication

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Grounded in the multidisciplinary field of strategic risk and health communication, this study proposed and tested a new infectious disease threat (IDT) appraisal model, focused on mapping individuals' coping strategy preferences as predicted by their perceived predictability and controllability of the disease. A 2 (predictability: high vs. low) × 2 (controllability: high vs. low) within-subjects online experimental design (N = 1,032 U.S. adults) was employed, in which four IDT scenarios (sexually transmitted infection [STI]; waterborne ID; foodborne ID; vector-borne ID) were shown to participants in a counterbalanced fashion, to examine the effects of IDT appraisals on how individuals cope with outbreaks. Results support the hypothesized model, in which assessments of predictability, controllability, and responsibility of an IDT situation drive individuals' affect valence, information seeking, and conative reactions in passive and active ways. Findings further provide insights into what information seeking strategies and IDT coping behaviors individuals prefer based on their differential IDT appraisals, thus suggesting how public health authorities and risk communication professionals can optimally communicate about infectious diseases to help individuals understand these situations and respond appropriately. Strategic health and risk communication is an integral part of strategic communication, in which the purposeful use of communication by organizations (e.g., public health authorities) to fulfill their missions plays a pivotal role (Hallahan et al., 2007). As a multidisciplinary domain of research and practice that intersects health communication, risk communication, and public relations, strategic health and risk communication concerns the development, implementation, and assessment of communications (Hallahan et al., 2007) led by organizations on the social, psychological, and physical wellbeing of at-risk populations (Jin et al., 2016). Although a significant number of risk communication studies have appeared in recent health communication literature, few published studies in

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“…The rapid growth in the use of social media by organizations [10][11][12] has allowed NGOs to adopt these tools as a mechanism to disseminate information [13], build communication networks with the public [14], and manage natural or social crises [15]. To this end, social media technologies provide NGOs with various functions for crisis management [16] as well as a bidirectional communication channel with the public [17], which in turn requires a different communication strategy to engage stakeholders from that carried out in traditional media [18].…”

Section: Introductionmentioning

confidence: 99%

Unpacking the Drivers of Stakeholder Engagement in Sustainable Water Management: NGOs and the Use of Facebook

Alonso-Cañadas

Galán-Valdivieso

Saraite-Sariene

et al. 2019

Water

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The number of people worldwide without access to safe drinking water or adequate sanitation is an unresolved and growing concern, with non-governmental organizations (NGOs) playing an important role in mitigating the effects of water shortage. These organizations utilize the communication mechanisms at their disposal, such as social media, to help spread their social message and to achieve the commitment of society to their cause. In this context and based on dialogic and the resource dependence theory framework, the main aim of this research is to analyze how organizational structure, resource allocation and communication policies of NGOs focused on water management influence the online commitment of their stakeholders. Exploratory results show that these NGOs are not taking enough advantage of social media to engage with their potential donors and volunteers because of the remarkable difference between the management of Facebook posts and users’ behavior. Using multivariate lineal regression, our findings show that certain structural (namely, size, reputation and board size), economic (fundraising expenses) and social media (number of Facebook fans) characteristics positively influence stakeholder engagement, while administrative spending and a broad presence in many social networks straitens the ability of these type of NGOs to attract and retain stakeholders’ commitment through social media.

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Tweeting about emergency: A semantic network analysis of government organizations’ social media messaging during Hurricane Harvey

Cited by 120 publications

References 52 publications

CPEC’s Utility and Concerns under OBOR Initiative: A Pakistani Industrial Perspective

CPEC’s Utility and Concerns under OBOR Initiative: A Pakistani Industrial Perspective

The Infectious Disease Threat (IDT) Appraisal Model: How Perceptions of IDT Predictability and Controllability Predict Individuals’ Responses to Risks

Unpacking the Drivers of Stakeholder Engagement in Sustainable Water Management: NGOs and the Use of Facebook

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