Abstract:Purpose: Consideration of consumer opinion is a key success factor when it comes to developing a new product. However, businesses may lack suitable methods for this, and designers may lack practical training, with both situations meaning that firms are unable to precisely adopt consumer opinions. Moreover, consumer cognitions for a product are widely regarded as changeable and abstract.It is worth studying how to determine consumers' opinions and transform them into references for prototype development. The purpose of this study is thus to create an Empathic Design Model which would be able to determine consumer cognitive orientation.Design/methodology/approach: This model includes observing related phenomena, laddering the cognition, connecting the elements of the Associations Matrix, producing the hierarchy of the following four items, attributes, functional consequences, psychosocial consequences and values, and then producing a prototype to help designers and consumers reach a consensus on the cognitive structure of products.
Findings:As demonstrated in a case study of the design of an "electronic tour guide", the authors developed a prototype that can help a guide to perform their job on a group package tour. Consequently, the Empathic Design Model can be Journal of Industrial Engineering and Management -http://dx.doi.org/10.3926/jiem.408 -230 -operated and put into practice. By Mind Mapping, the prototype can be then imitated and reinvented by designers as needed.
Originality/value:This model focuses on the early phase of the design process, providing the designing industry with a technique to forecast consumers' potential needs and develop a prototype effectively.
The goal of this research is to develop a fuzzy logic-based vehicle door control system to avoid motorcycle–vehicle door crash accidents. Accidents of this nature usually occur when the driver has parked the car, opens the door getting out of the car and collides with a motorcycle approaching from the rear, causing injury to the motorcyclist. In order to prevent such accidents, the fuzzy logic control system inputs the speed (MS) and safety distance (SD) of the motorcycle approaching from the rear, and then the fuzzy inference unit (FIU) calculates the clear output (Crisp) defuzzification Vehicle Door Opening Model (VDOM) value for the central locking system of the car, which can be used to trigger three modes, namely Danger Mode, Caution Mode and Warning Mode. In this study, the VDOM system is designed to trigger reasonable, reliable and consistent door control under different speeds of motorcycles coming from the rear and will be effectively applied to the door control of semi-automatic cars in the future.
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