This paper aims to develop strategy and policy suggestions to increase the competitiveness of SMEs in the textile industry by analyzing the variables that affect competitiveness and contribute to competitiveness literature by adopting a holistic approach to the analysis of competitiveness variables. A hybrid model composed of Delphi and fuzzy DEMATEL (Decision-Making Trial and Evaluation Laboratory) methods were used to gather and analyze the competitiveness variables. This led to the identification of the 15 most important of 73 competitiveness variables relevant to SME competitiveness in the textile industry. These variables were analysed and ranked, and their causal relationships were mapped. The results obtained from the model may function as a reference for SME managers aiming to increase their firm’s competitive power.
Son günlerde benzer hizmetleri, benzer fiyatlara sunabilen hizmet sektörü firmaları için ayırt edici özellik, sundukları yüksek hizmet değeridir. Hizmet firmalarının rakipleri arasında öne çıkmaları ancak müşterilerine sunacakları yüksek değerde hizmet ile mümkün olabilmektedir. Bu çalışma sağlık sektöründe hizmet veren hastanelerde hizmet değerinin müşterilerin gelecekteki davranışları üzerindeki etkisinin ölçülmesine yönelik Cronin ve diğerleri (2000) tarafından ortaya konan modelin bir parçasını içermektedir. Model, kayıp, hizmet değeri ve davranışsal niyet değişkenlerinden oluşan yapısal eşitlik modelidir. Araştırma modeli sağlık sektörüne uygulanarak, model değişkenleri arasındaki ilişkiler SPSS 13.0 ve LISREL 8.8 paket programları ile çözülmüş, ilgili sonuçlar elde edilmiştir.
PurposeThe aim of this research is to combine and synthesize the findings of previous studies search for the effects of eWom on purchase intention by meta-analysis.Design/methodology/approachThe paper shows a meta-analysis process step by step. Within the scope of certain criteria, the studies in the Google Scholar and ITÜ library databases were eliminated and the results of the remaining 19 studies were analyzed in CMA (Comprehensive Meta-Analysis) program.FindingsBy conducting a meta-analysis of the research question, a common effect size was obtained from 19 studies. In addition, the effect size of 21 eWom (electronic word of mouth communication) factor on purchasing intention related to the 21 hypotheses defined in the study was obtained by means of meta-analysis separately.Originality/valueWith the increasing number of Internet users, the desire to share their comments and ideas on the Internet, and the increasing importance of electronic word of mouth communication in our lives, people's decisions have started to be affected by this situation. One of the decision-making movements is the purchase intention. Therefore, it is expected to see more researches on meta-analysis for the effect of eWom on purchase intention in the following years.
The purpose of this study is to explore the factors affecting organizational commitment, to analyze relations between these factors by introducing a new model, and to reveal how these factors specifically affect work commitment and intention to quit the job. The factors were pooled after extensive literature research. A two-phase pilot study was applied, along with normality tests, factor analysis, discriminant validity, and regression analysis. The final form of the survey was conducted with 205 participants actively employed in an organization. Important findings of the study suggest that work commitment is positively affected by organizational trust, the importance of the job, affective commitment, normative commitment, and negatively affected by self-confidence. Organizational trust and affective commitment negatively affect intention to quit, whereas self-confidence and talent positively affect intention to quit. By introducing an originally proposed organizational commitment model, this study presents an up-to-date analysis of some overlooked factors in the literature and suggests new factors potentially affecting organizational commitment, work commitment, and intention to quit. The outputs of this study can be utilized by organizations in making strategic decisions about indubitably one of the most precious assets of organizations: employees.
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