Objective: Identify nurse’s learning needs to be related to the reception with risk classification of spontaneous demand in Primary Health Care. Method: Quality study including 15 nurses from Primary Health Care through participatory observation, application of semi-structured instrument, focus group, and of thematic content analysis. Results: 80% of nurses never used the risk classification protocol in Primary Health Care. Knowledge gaps involving clinical aspects of care; protocol management, and the nurse’s role; and the historic, structural and cultural contradictions of the care model were confirmed. Final considerations: The recognition of learning needs for nurses that work in Primary Health Care implies in the construction or improvement of knowledge in order to develop, along with the health team, a risk classification of spontaneous demand, which requires a change in the education and continuity of their qualification for work and at work.
Objective: to create an animated infographic on the concept of Permanent Health Education according to the National Policy and its main differences compared to continuing education and health education. Method: a methodological study that analyzed context and knowledge gaps with a literature review and brainstorming; synthesized knowledge into a concept map; built and validated a script; created a didactic design; and produced infographic media. 18 representatives from the Center for Permanent Education and Humanization participated in the stages of context analysis and synthesis of knowledge, and six specialists participated in the validation of the script. Results: through the combination of texts, images, audios, animations and transitions, the concepts, principles and legal journey of the Permanent Education policy were presented with examples from daily work and, at the end, the difference compared to continuing education and health education is presented. The specialist on the theme evaluated the infographic positively as it has clear information that meet the needs of the target audience; favors learning; and is able to circulate in the scientific environment. Conclusion: the infographic includes content on Permanent Health Education as it represents the daily work scenario and encourages reflection by the health care workers.
RESUMO: Objetivo: Descrever o desenvolvimento de um software protótipo para aplicar o Processo de Enfermagem em unidades de clínica médica de um hospital geral e avaliar sua utilidade. Método: Pesquisa metodológica aplicada de produção tecnológica de um software, baseada na engenharia de software de prototipação, desenvolvida em três fases: especificação, desenvolvimento e validação. Resultado: Produzido com a denominação de INFOSAE, o sistema representa um conjunto de etapas (Histórico, Diagnóstico, Resultados esperados e Intervenção de enfermagem) que fornece orientação aos enfermeiros para direcionar e garantir a assistência necessária ao paciente, possibilitando ainda avaliar essa assistência. Conclusão: O software protótipo INFOSAE, tecnologia informatizada de fácil aplicação, teve avaliação favorável dos enfermeiros usuários que participaram de todo o processo de desenvolvimento, desde a especificação até a validação do sistema.
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