A data mining application: Analysis of problems occurring during A software project development process 2005 J Requirements Engineering (RE) van der Aalst, W. M. P. Business alignment: Using process mining as a tool for Delta analysis and conformance testing 2005 J IEEE Trans. on Knowledge and Data Engineering (TKDE)
Purpose
– Process mining is a research area used to discover, monitor and improve real business processes by extracting knowledge from event logs available in process-aware information systems. The purpose of this paper is to evaluate the application of artificial neural networks (ANNs) and support vector machines (SVMs) in data mining tasks in the process mining context. The goal was to understand how these computational intelligence techniques are currently being applied in process mining.
Design/methodology/approach
– The authors conducted a systematic literature review with three research questions formulated to evaluate the use of ANNs and SVMs in process mining.
Findings
– The authors identified 11 papers as primary studies according to the criteria established in the review protocol. Most of them deal with process mining enhancement, mainly using ANNs. Regarding the data mining task, the authors identified three types of tasks used: categorical prediction (or classification); numeric prediction, considering the “regression” type, and clustering analysis.
Originality/value
– Although there is scientific interest in process mining, little attention has been specifically given to ANNs and SVM. This scenario does not reflect the general context of data mining, where these two techniques are widely used. This low use may be possibly due to a relative lack of knowledge about their potential for this type of problem, which the authors seek to reverse with the completion of this study.
La adopción de soluciones BPM es una tarea compleja que involucra aristas tanto organizacionales como relacionadas con las Tecnologías de la Información. Los académicos y profesionales de tecnologías BPM definen sus propios ciclos de vida de los procesos de negocio y las guías para afrontar iniciativas de informatización basadas en BPM. Estas iniciativas son, en ocasiones, parcializadas porque alcanzan solo instrucciones técnicas de tecnologías BPM o se centran en elementos teóricos aislados. El presente trabajo unifica las posturas en relación con la adopción de BPM aplicando los métodos de mapeo y revisión sistemáticas de la literatura. En este sentido, se toma como partida tanto fuentes académicas como empresariales para caracterizar esta adopción tecnológica desde varias aristas como: los sistemas BPM, ciclo BPM, los elementos comunes de una solución BPM, el lenguaje de modelado de procesos, Arquitecturas Orientadas a Servicios y procedimientos, guías o metodologías para desarrollar soluciones BPM.
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