When a person experiences an event that has multiple similar instances (i.e., a repeated event), memories for details that change across instances can be challenging to recall (e.g., Fivush, 1984). We expected that third parties would perceive memory reports of instances of repeated events as less credible than unique (i.e., single) events.Undergraduates participated in a single or repeated event, during which critical details were presented. Participants were asked to recall the session 2-days later, and memory reports were video recorded. New participants then viewed one video and evaluated the credibility of the speaker's memory report. Despite the reports being equally accurate, repeated-event reports were seen as less credible than single-event reports. Although credibility research in the context of repeated events has focused exclusively on child populations, a range of applications exists for adults (e.g., criminal and industrial eyewitnesses, asylum-seekers); we discussed our findings in these areas.
Witnesses to industrial incidents may be asked to recall a single instance of a familiar event. This research systematically tested if deviations to what typically occurs and postevent information (PEI) enhanced reporting of an instance of a repeated event. Across 2 experiments, each participant experienced 5 food-tasting instances; these instances comprised the repeated event. Half of the participants in both Experiments 1 (continuous deviation setting) and 2 (continuous deviation integrated) experienced a deviation to how the third instance occurred. Also, half of the participants in both experiments received PEI about the third instance. All participants demonstrated superior reporting for the first instance of the repeated event. The continuous deviation setting in Experiment 1 enhanced reporting for all 5 instances of the repeated event (general effect). In Experiment 2, participants who received a continuous deviation integrated and PEI demonstrated superior reporting for the first and third instances of the event (targeted effect). KEYWORDS deviation, eyewitness memory, occupational health and safety (OHS) investigation, postevent information, repeated event
Accident investigation is frequently cited as the cornerstone of an effective occupational health and safety program. We suggest that the literature on accident investigation is based on a model of witnesses as neutral and accurate recording devices. The literature on eyewitness testimony and criminal investigation offers strikingly different conclusions. We review these findings and point to their implication for research on accident investigation in occupational health and safety contexts.
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