Who should be included in collaborative governance and how they should be included is an important topic, though the dynamics of inclusion are not yet well understood. We propose a conceptual model to shape the empirical analysis of what contributes to inclusion in collaborative processes. We propose that incentives, mutual interdependence and trust are important preconditions of inclusion, but that active inclusion management also matters a great deal. We also hypothesize that inclusion is strategic, with 'selective activation' of participants depending on functional and pragmatic choices. Drawing on cases from the Collaborative Governance Case Databank, we used a mixed method approach to analyse our model. We found support for the model, and particularly for the central importance of active inclusion management.
This article introduces the concept of "metagovernance" into the Canadian public administration literature. The term captures the relationship and tension between the willingness of the state to engage with civil society representatives in substantive policy planning and decision-making via purpose-focused governance networks, while maintaining some degree of control over their activity consistent with traditional notions of democratic accountability. Examples of fifteen cases of network governance at the local level from all regions in Canada and various policy domains are compared. The article identifies patterns in the management of governance networks by the state and reflects on the implications for network governance and accountability.
As public sector work environments continue to embrace the digital governance revolution, questions of work surveillance practices and its relationship to performance management continue to evolve, but even more dramatically in the contemporary period of many public servants being forced to shift to remote work from home in response to the COVID‐19 pandemic. This article presents the results of three surveys, two of them population‐based survey experiments, all conducted during the onset of the COVID‐19 pandemic in Canada that compare public servant (n = 346) and citizen (n = 1,008 phone; n = 2,001 web) attitudes to various cutting‐edge—though no doubt controversial among some—digital surveillance tools that can be used in the public sector to monitor employee work patterns, often targeted toward remote working conditions. The findings represent data that can help governments and public service associations navigate difficult questions of reasonable privacy intrusions in an increasing digitally connected workforce.
Evidence for Practice
New work surveillance technologies are available to use within the public sector and will present acceptability challenges to public managers as they contemplate the introduction of these technologies.
Multimodal survey data from Canada reveals that public servants and citizens find these emerging work surveillance technologies to be quite intrusive and unreasonable but show relatively more tolerance for digital surveillance over physical surveillance practices.
Understanding surveillance anxieties among targeted employees will be key to finding a balance between employee privacy rights and employer desires to manage employees in a remote or digital environment.
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