This qualitative case study adopts a labour process analysis to unpack the distinctive features of capital’s control regimes in the food-delivery segment of the Australian platform-economy and assesses labour agency in response to these. Drawing upon worker experiences with the Deliveroo and UberEATS platforms, it is shown how the labour process controls are multi-facetted and more than algorithmic management, with three distinct features standing out: the panoptic disposition of the technological infrastructure, the use of information asymmetries to constrain worker choice, and the obfuscated nature of their performance management systems. Combined with the workers’ precarious labour market positions and the Australian political-economic context, only limited, mainly individual, expressions of agency were found.

This qualitative industry case study evaluates job quality in the Australian platform-based food-delivery sector, one part of the growing gig economy where workers, as independent contractors, engage in digitally-enabled and controlled work that is remunerated on a piece rate basis. Using a multi-dimensional framework, we draw on worker accounts of economic security, autonomy and enjoyment to assess job quality. This study posits that to achieve a more refined picture of job quality, both objective and workers’ subjective understandings of work need to be understood in the context of their respective ‘fit’ in terms of individual circumstances, labour market alternatives and the broader socio-political context. This multi-level analysis problematises individual accounts that risk overemphasising the positive elements of platform-based work. Moreover, rather than sitting neatly in a Post- or Neo-Fordist extension of job quality, the findings reveal that the gig economy is a new juncture in capitalist production, the consequences of which need to be taken seriously by regulators, scholars, workers and other relevant stakeholders.

Platform firm in the gig-economy are disrupting work as a social practice, production systems and recasting capital-labour relations. This qualitative study examines worker agency in the Australian food-delivery sector; a segment where platforms actively intermediate both product and labour markets. Within this sector, worker agency poses a potential challenge to platform-organisations; however this study reveals how these platforms' work organisation and market regulation constrain agency potential. Shaped by the work's spatio-temporal features, organisational fixes and institutional context, it is shown how food-delivery workers, transiently attached to the labour market, predominantly engage in 'entrepreneurial agency'-a low-level agency expression aimed at materially improving individual conditions and aligning with, rather than challenging, platforms' business models.

Why are some unions unable to rebuild membership and bargaining coverage despite significant changes in strategy? We examine the trajectory of a key union in a vital sector, the Australian Manufacturing Workers' Union, calling into question aspects of the union renewal literature. Much scholarship sees members' associational power as a power resource that can cover the loss of other power resources, but we show that this assumption does not necessarily hold. To explain why members are not necessarily a resource in renewal, we argue that studies of renewal must more fully consider the interplay between different forms of power resources -institutional, structural and societaland locate union strategies within that dynamic. Critically, this interplay also shapes members' perceptions of their power, which may further limit a union's options as it responds to external threats.

A central, yet overlooked, aspect of contemporary employment relations is the growing impact climate change is having on workplace relations. This research note outlines how climate change and workplace relations are linked, the minimal academic focus this important research area has received and the limited response from employment relations actors to the climate change challenge. Some examples of ‘climate bargaining’ are given to demonstrate both the connection between employment relations and climate change and to provide possible models for meaningfully advancing climate change actions in the workplace.