Purpose
Identification of factors for electronic records management system (ERMS) adoption is important as it allows organizations to focus their efforts on these factors to ensure success. The purpose of this paper is to identify the factors that influence ERMS adoption in the Yemeni oil and gas (O&G) sector.
Design/methodology/approach
This paper conducts a systematic literature review (SLR) to extract the most common factors that could facilitate successful ERMS adoption. Information technology (IT) experts were asked to rank the extracted factors via an e-mail questionnaire and to recommend specific critical success factors that must be given extra attention to increasing the success of ERMS adoption. Essentially, the proposed methodology is technology-organization-environment (TOE) modeling to examine the important factors influencing decision-makers in the Yemeni O&G sector regarding ERMS adoption.
Findings
This paper identifies factors influencing ERMS adoption based on SLR and an expert-ranking survey. The data that were collected from IT experts were analyzed using the statistical package for the social sciences. The results showed that only 12 out of 20 factors were significant. The experts then added three new factors, resulting in 15 significant factors classified into the three dimensions as follows: technology, organization and environment.
Originality/value
Limited studies have been carried out in the context of the O&G sector, even among developed countries such as Canada, the UK and Australia. These studies have focused on a limited number of factors for ERMS adoption targeting better utilization of human resources, faster and more user-friendly system responses and suitability for organizational ease. This paper explores the factors that may prove useful in adopting of ERMS in the O&G sector of developing countries, similar to Yemen.
Enterprise resource planning (ERP) has been found to have a key role in the management of higher learning institutions (HLIs) and schools. However, the literature shows no universal model to support and shed light on the adoption of ERP, which lessens the chances for an effective ERP adoption and usage. Therefore, a new model is needed for successful adoption and the eventual enhanced decision-making, and as such, there is a need to investigate the factors that can bring about ERP system adoption. Models for ERP adoption in literature are few and far between, and what few exist are not applicable as they do not cover all the major factors that can contribute to adoption success. Hence, in this article, an ERP adoption model was brought forward for HLIs for the promotion of their decision-making process. The model was developed through the integration of DeLone and McLean’s information success model and the technology, organisation and environment (TOE) theory. The study distributed 500 survey questionnaire copies online and collected 364 from HLIs respondents, after which they were retrieved, and data were analysed through partial least squares structural equation modeling (PLS-SEM) 3 statistical software. On the basis of the obtained analysis findings, technological, organisational and environmental factors had significant and positive effects on ERP adoption, and ERP adoption had a positive and significant effect on the decision-making of HLIs. The entire factors were found to be significant in their effects, and ERP adoption sufficiently explained variance extracted from decision-making. The study contributes to the literature through the pioneering measurement of factors categorised under technological, organisational and environmental dimensions, with ERP adoption and decision-making encapsulated in a single model.
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