Modo de acesso: World Wide Web Inclui bibliografia 1. Lean 2. Produção. 3. Processos I. Título
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PurposeResilience in lean production systems (LPSs) relies on both formal and informal practices. Considering that these latter are relatively less explored, this paper describes the nature and role of informal resilience practices in the performance of LPSs.Design/methodology/approachA survey was devised to assess the use of 12 informal practices related to resilience. The survey was answered by 206 respondents from high and low lean adopters in Brazil, focusing on their internal operations. Multiple linear regression analysis was used to assess the impact of those practices on operational performance. Six respondents were approached on follow-up interviews, offering examples of informal resilience in LPSs.FindingsBoth high and low lean adopters used informal resilience practices to a similar extent, and they were not detrimental to high lean adopters. These practices had no moderating effect on the relationship between the level of leanness and the operational performance of high lean adopters.Research limitations/implicationsThis study did not capture how the contribution of informal resilience practices changed over time within the same company.Practical implicationsAs the informal resilience practices are not necessarily consonant with lean principles, their use and rationale should be made explicit to workers and managers in LPSs. Moreover, lean assessments might be more credible if paying heed to the informal ways of implementing lean practices.Originality/valueThis is the first study that investigates the role of informal resilience practices in LPSs.
Innovation has become increasingly common in the public sector, from small procedures to the adoption and installation of complex information technology systems. This study sought to analyze the public environmental agency characteristics in relation to innovation, such as innovation system, innovative culture, absorptive capacity, and appropriability. The research analyzed two case studies of the organization. The results showed that the agency does not have a formalized innovation system, but it has an innovative culture derived from both top management and operational area. It was also concluded that the absorptive capacity is the main factor explored in the search for improvements through innovation.
p a l a v r a s -c h a v eInovação no setor público Capacidade abortiva Cultura inovativa k e y w o r d s Public sector innovation Absorptive capacity Innovative culture
R E S U M OA inovação tem se tornado cada vez mais comum no setor público, desde pequenas adaptações de procedimentos, até adoção e instalação de complexos sistemas de tecnologia da informação. Este estudo buscou analisar as características de um órgão público de meio ambiente em relação a temas inerentes à inovação, como sistema de inovação, cultura inovativa, capacidade absortiva e apropriabilidade. A pesquisa analisou dois estudos de caso da organização. Os resultados encontrados apontaram que o órgão não possui sistema de inovação formalizado, mas dispõe de cultura inovativa oriunda tanto da alta gestão como da área operacional. Também se concluiu que a capacidade absortiva é o principal fator explorado na busca por melhorias através da inovação.
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