The nursing staff, responsible for the last stages of the administration of medications can detect failures and avoid them. The security in the administration of medicines is essential, therefore it is necessary to identify the types of errors and the risk factors in the occurrence of failure. This study sought to identify the causes of errors in administering medication and preventive measures. This is a quantitative, descriptive and exploratory research. Fifty-two professionals participated in this research. The administration of drugs is one of the most important activities of nursing, so the awareness of all the nursing staff that there will be no punishment in the occurrence of error should be made clear.

The quality control strategies plays an important role to nurses as they become more involved and qualified to improve the care provided. The purpose of this study was to diagnose the perception of nurses at a private hospital on the nursing quality processes applied to care improvement. This is a descriptive-exploratory study whose sample was composed by 19 nurses from care units. Results demonstrated that nurses considered the use of results from indicators to be a strategic tool for the institution, and their perceptions have confirmed the validity of care improvement practices using quality tools and indicators, emphasizing that follow up of process flaws can be a possible suggestion towards quality improvement.