Critical realism has attracted increasing attention as an alternative to positivist and interpretive research for explaining contemporary phenomena. There are now several sources for information systems' (IS) scholars providing guidance on conducting critical realist studies. However, the most challenging step of a critical realist data analysis, the identification of causal mechanisms, is still insufficiently described. Identifying mechanisms is challenging. Drawing on the concept of affordances as an analytical construct offers the researcher a tool to identify and analyse mechanisms. We present a stepwise framework for identifying structural components of a mechanism, how these components interact to produce an outcome and contextual influences on this outcome. We illustrate the application of the framework through an example of the identification of IS innovation mechanisms in a case study in the airline industry. In doing so, we argue that the approach offers a methodological tool for identifying generative mechanisms, helping the researcher in conducting a more precise data analysis in empirical research.
Virtual teams often face tight schedules and a need to start quickly and perform instantly. The goal of our study was to enhance understanding of the challenges faced by such teams. We used time-interaction-performance theory as the framework for following the processes and functions within virtual teams working on a systems development task. Our study provided a detailed examination of the group process, applied to virtual teams working under time pressure. The challenges faced by virtual teams in such settings showed that teams must work to enhance their effectiveness in multiple dimensions. #
Small and medium-sized enterprises (SMEs) are increasingly implementing enterprise resource planning (ERP) systems. Compared to large enterprises, SMEs differ in a number of inherent characteristics, which are likely to impact the ERP system implementations. The purpose of this study is to explore these influences of the SME context on the ERP system implementation process. SME characteristics are synthesised from relevant literature and the influences of the contextual factors on various activities across the ERP life cycle are investigated. The study presents findings from a multiple case study of four SMEs. The ownership type of the companies and limited resources were identified as the most influential contextual factors. Among the ERP life-cycle phases, the implementation phase was affected most by the SME context. The case studies also illustrate the need for a more nuanced view on what should be considered general characteristics of SMEs; for example, regarding the level of IS knowledge, business processes, and market characteristics.
This article presents a review of the research on Building Information Modeling (BIM) in construction, with the aim of identifying areas in this domain where IS research can contribute. The concept of BIM comprises an infrastructure of IT tools supporting collaborative and integrated design, assembly, and operation of buildings. This integrated construction approach, with all stakeholders editing or retrieving information from commonly shared models, requires major changes to well-established processes, organizational roles, contractual practices, and collaborative arrangements in the construction industry. Through a review of 264 research articles on BIM, we found that this research spans a wide area of technological and organizational topics, of which many have a clear resonance to focal areas in IS research. Our analysis shows that IS, to some extent, serves as a reference discipline and that theories used in IS research are also informing contemporary BIM research. The following areas in need of further IS research were identified: studies on the relationship between BIM's functional affordance and human agency, adoption and use of BIM for inter-organizational collaboration, the influence of organizational culture on BIM practices, the capabilities of BIM for transforming industry practice, and identifying the business value of BIM. Considering that a well-established knowledge base in IS research can be drawn upon for studying these issues, combined with the exciting potential of BIM for transforming a major industry such as building construction, we conclude that BIM is an area ripe for IS research.Buildings are typically one-off products made specifically to a customer's order, and the construction is executed as project-based work. Traditionally, construction design services are delivered by multiple organizations where each party prepares a set of paper drawings covering their area of expertise. Design services to construction projects are provided by architects, structural engineers, electrical engineers, plumbing and ventilation engineers, landscape architects, construction firms, and specialized subcontractors, among others. This practice implies that, for simple construction projects, hundreds of paper drawings are produced. These paper drawings are traditionally managed and distributed by the respective contractor's site management.Virtual modeling technologies became applicable for the AEC industry in the late 1990s. At that time, the term Building Information Modeling (BIM) was coined to describe these technologies [Isikdag and Underwood, 2010a]. Moreover, Virtual Design and Construction (VDC) is a term frequently used to describe product and process Volume 31Article 10
Purpose -The purpose of this article is to investigate possible reasons for ERP system customization in small and medium-sized enterprises (SMEs), with a particular focus on distinguishing influential factors of the SME context. Design/methodology/approach -An exploratory qualitative research approach was employed, as the study aims to identify new insights within the SME context. A multiple case study of four SMEs was conducted. Data were collected through 34 qualitative interviews with multiple informants across the four cases.Findings -The study reports findings from four SMEs where ERP customization has been applied to match organizational needs. First, the level and type of ERP system customization applied by the case organizations were investigated. Then, the reasons for ERP system customization were explored. The analysis identified seven possible reasons leading to ERP system customization, classified according to two phases of the ERP life-cycle (prior to "going-live", after "going-live"). Reasons specific to the SME context include unique business processes, ownership type, and organizational stage of growth.Research limitations/implications -The study is based on four cases only. Further research is needed to investigate the applicability of our findings in different contexts.Practical implications -The study findings are believed to be valuable for organizations about to implement an ERP system as well as for ERP vendors. By identifying the reasons leading to ERP system customization and investigating the effect of the SME context, the study contributes to better understanding of ERP system implementation in SMEs.Originality/value -The article contributes to the scarce literature on reasons for ERP system customization in SMEs. By classifying the reasons into two phases of the ERP life-cycle, the study also contributes by exploring ERP system customization practice in different phases of the ERP lifecycle.
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