The chapter presents a case study on how Indian hotel industry was affected by COVID-19. Three hotels—Lemon Tree, Oyo Rooms, and Taj Hotels—were selected to elaborate. The study found that the hotel industry developed various policies to keep running their hotels during the pandemic. Lemon Tree joined various hospitals to provide rooms to COVID patients, provided free food and face masks to individuals. Oyo Rooms gave employee stock ownership plans of Rs 130 crore to its COVID-hit employees. Taj Hotels did not cut down the salaries of their employees and reduced its seating capacity by 50%. The study concluded that as the hospitality sector battled hard to continue during the pandemic, modernization would become an imperative tool in the post-COVID period to beat obstructions and spotlight advancement. So, the companies should minimize fixed costs and maximize variable costs. They should preferably have liquid cash available that could enable them to mitigate the risk.
The world has witnessed dramatic changes in the education sector especially amidst the COVID-19 pandemic. The academic institutions had to immediately shift to online modes of education where most countries were not prepared for this sudden transition. The radical shift from traditional modes of education to the digital modes of education resulted in a lot of friction initially from the stakeholders, but eventually, many advantages and strengths of the same were realised. In this light, the present study aims to extensively review the literature and present a SWOT (strengths, weaknesses, opportunities, and threats) analysis to systematically present the different nuances of online education. The study serves as a ready base for academicians and educational institutions' administrators to comprehensively view the holistic development and digital change in the sector and the repercussions on various stakeholders that follow.
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