‘Service Quality’ and its influence in Library and Information Science discipline are spectacular when studied intensively. In this study, researchers adopted the Realist and Meta-narrative Evidence Syntheses: Evolving Standards review method and introduced a novel Initialization, Conceptualization, Actualisation) (ICA) framework for meta-narrative studies. This method would act as a boon particularly to the existing methods of conducting meta-narrative studies in social sciences in general and library sciences in particular. A total of 49 research articles were selected from Scopus and Web of Science (WoS) databases, covering a span of 5 years, that is, 2015–2019, published in the domain of library service quality. An extensive in-depth analysis of selected publications was carried out under seven categories (i.e. library, library services, quality, ServQUAL, LibQUAL+, user satisfaction and users’ expectations), which were generated using the VOS-Viewer software and ‘Review Tags’ (manually generated using OneNote). The seven categories further identify a total of 27 sub-categories. The quantitative findings revealed that all the 49 reviewed publications were published in 27 journals. All the journals have been indexed in the Scopus database, whereas 15 journals containing the remaining 22 publications are indexed in both WoS and Scopus databases. This study unfolds a transverse trend in library service quality. It would be beneficial for the library managers to sustain libraries’ service quality and set a benchmark in the said field.
This study presented a bibliometric examination of the crowdsourcing publications. The objective of this study is to bibliometrically examine the publications related to crowdsourcing in the Science Citation Index Expanded of the Web of Science. A systematic search has been carried out for publications between 2008 and 2017. The parameters analysed included document type, language, most prolific journal, leading countries/territories, institutions and authors in terms of total publications, independent publications, collaborative publications, first authors, corresponding authors and single authors. Highly cited articles and the future direction of hot topics are also investigated. 81 per cent of the total publications are articles. English remains the dominant language and accounted for nearly 100 per cent of the total output. The USA, China and the UK produced 80 per cent of total production. PLOS One was leading journal in terms of total output and total citation till 2016. It was found that 1459 articles, including 1347 first authors, 1443 corresponding authors and 79 single authors, were published by 6973 authors. Fritz Steffen and See Linda were the most prolific authors. This paper will be useful for researchers to know the current trends and achievements of crowd - sourcing research.
Purpose The purpose of this study is the application of a recently developed quantitative method named Referenced Publication Year Spectroscopy (RPYS) in the spectrum of Collection Development. RPYS portrays peak years to be recognized in citations in a research field that guarantees to assist in the identification of significant contributions and groundbreaking revelations in a research field. Design/methodology/approach Preliminary data of the study has been extracted from Web of Science (WoS) by using two phrases “collection development” and “collection building” to search in terms of the topic (comprising four parts: title, abstract, author keywords and KeyWords Plus). The search was restricted to the time period 1974-2017, which formulated a data set of 1,682 documents covering 29,017 cited references. The program CRExplorer (www.crexplorer.net) was used for the extraction of cited references from the data sets downloaded from WoS. Further analysis was performed manually using MS-Excel 2016. Findings The present study identified seminal works, which contributed to a high extent to the evolution and development of collection development. The analysis of all cited references using the RPYS method showed nine peaks, which present historical roots of collection development and revealed that the basic idea of this very subfield of library science dates centuries back. Moreover, the results of the investigation on most effective documents (in the form of peaks) revealed that the field of collection development significantly influenced by the works of authors such as Gabriel Naudé, Gabriel Peignot, Giulio Petzholdt, P L Gross, E M Gross, Richard Trueswell, Allen Kent, Ross Atkinson, etc. Practical implications The analysis of works cited in publications helps to ascertain important intellectual contributions related to a particular domain of knowledge. It not only helps in extracting the most important works but also it helps to reconstruct the history of a specific research field by examining the specific role of the cited references. Therefore, the results of the study could be useful for researchers, practitioners, scholars and more specifically bibliophiles, bibliographers and librarians to gain a better understanding of seminal works in the spectrum of collection development. Originality/value To the best of authors’ knowledge, the present research work is unique and novel in the spectrum of collection development, which explored and examined the pivotal works in the field by using the RPYS method.
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