As the natural resources of the Earth are rapidly depleting, there is an urgent need to encourage people to adopt self-restrictive behaviors, one of which is giving products a second life. The aim of this study is to examine the consumers’ intention to buy used products and to visit a second-hand shop using the extended Theory of Planned Behavior (TPB). Additional variables were adopted to give a better insight into the nature of the personal norm. Two variables derived from the Norm Activation Model (NAM) were included in the research model: the awareness of consequences and the ascription of responsibility. In order to collect the data, an online survey was conducted in Poland on 333 participants. SEM was applied for data analysis. The research revealed that the following constructs are positively related to second-hand buying (SHB) intention: the attitude towards the positive impact of SHB on sustainable consumption, and the perceived behavioral control over SHB and the personal norm regarding SHB. Subjective norms regarding SHB are negatively related to SHB intention. An awareness of the consequences of SHB and the ascription of responsibility for the environmental issues are positively related to the personal norm regarding SHB. The intention to buy second-hand products (SHP) is positively related to the intention to visit a second-hand shop.

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Business success in the current highly competitive environment determines primarily the ability to understand the customer and his needs and identify the factors that influence consumer behavior. Therefore, the examination of consumer behavior and obtaining feedback on the development and state of the market as well as identifying current trends is an essential part of any successful business. Producers and traders are increasingly forced to adapt to the rapid development and changes in the market. This is especially important with food products, given the wide range of assortment, substitutability of particular groceries and strengthening competitive pressure of manufacturers and retailers. In general, consumer decisionmaking related to food is influenced by a number of different factors that are changing under the influence of new trends (greater emphasis on quality, country of origin etc.). Even more specific category is the wine market, which is subject to specific criteria of consumer choice, since from a consumer perspective, it is not a product of daily consumption. The world wine market is increasing; new producers as well as new groups of customers are emerging on the market. The distribution channels are becoming more diversified and wine is offered in both specialty stores and self-service outlets; hypermarkets, supermarkets and discount stores. Due to this trend the investigation of in-store consumer behavior becomes crucial. The aim of the paper is to discuss the usefulness of eye tracking based research for examining perceptions of people shelf displays. The research integrates measurements with a mobile eye camera (Eye tracker glasses) in real conditions of a wine shop in order to reveal the impact of merchandising (display of domestic and foreign wines) on the visual attention of the consumer. The results of qualitative research carried out in March 2015 will be presented.

Interest in the use of scents in retail environments for creating better customer experiences is growing. Yet, knowledge of the effectiveness of aromachology to affect actual customer behavior and ultimately increase turnover is incomplete, as published results present inconsistencies and are often based on highly controlled environments rather than actual store environments. Situated within this context, this paper offers a systematic review on research in aromachology with a focus on effects on actual customer behavior in actual retail environments. As expected, the available research on actual environments (relative to laboratory-based studies) is limited, with only 20 articles meeting the inclusion criteria. While reported results are, overall, indicative of the positive effects of scent on customers’ emotional states and on their in-store behavior (dwell time, product choices) and attitudes (purchase intention, intention to revisit), several critical issues with the available literature emerged. These pertain primarily to a lack of sufficient methodological details (specifically on the scents, their compositions, intensity and methods of delivery), a narrow focus on scents without considering interactions with other atmospherics factors, and a general disregard of individual differences in olfaction. The review provides suggestions for addressing these shortcomings and improving the quality and actionability of this line of research.

The purpose of the paper is to recognize consumers’ opinions on the environmental aspects of meat consumption and the intention to limit meat consumption due to the negative influence of meat production on the environment. The objective of the paper was achieved through literature studies, information acquired from industry magazines and direct research. We adopted the research question whether consumers are willing to limit meat consumption due to the awareness of the consequences of meat consumption for the environment. The research was carried out in December 2019 using the online survey technique. The participants of the study were 457 representatives of young consumers — representatives of the generation which is most convinced of the harmful impact of mankind on the natural environment. The results of the research and analysis indicate that a significant proportion of young consumers have already reduced their meat consumption and a relatively significant (approx. 40%) intend to reduce meat consumption for environmental reasons, with the percentage of people who perceive the negative impact of industrial meat production on the environment is even higher and equals about 50%. Slightly less, approx. 35%, believe that limiting meat consumption can improve the state of the natural environment.

The plastic bottles that are used for packaging water are harmful to the environment. The objective of this study was to examine the influence of consumers’ environmental concern on both their intention to reduce consumption of water sold in single-use plastic bottles and their actual behaviour. An extended version of the theory of planned behaviour is used as the main theoretical framework. Structural equation modelling is employed based on data gathered in 2020 from 1011 Polish respondents to test the study’s hypotheses. The results support the model, as all tested relations are statistically significant. More specifically, we confirm the indirect impact of environmental concern on both intention and behaviour concerning bottled water consumption (BWC): environmental concern is positively related to attitudes towards reducing BWC, subjective norms regarding reduction in BWC, perceived behavioural control over BWC, and perceived moral obligation to protect natural resources, all of which, in turn, are positively related to intention to reduce BWC. We also prove that intention to reduce BWC is positively related to consumption of non-bottled water. The results may serve to guide decision makers seeking to promote ecologically friendly behaviour.

The objective of the article is to examine the role which environmental concern plays in explaining attitude towards second-hand shopping and the intention to go on a second-hand shop visit. Research Design & Methods:The Norm Activation Model, including an additional variable -environmental concern, was used as the main theoretical framework. The research was conducted in Spain and Poland in 2019, with data collected among 403 respondents in Spain and 438 in Poland via the CAWI method, which was further processed using SEM. Findings: The research allowed to indicate that the influence of environmental concern on attitudes (AT) towards second-hand shopping (SHS) is higher in Spain than in Poland, but the ascription of responsibility for environmental issues has a low level of impact on AT in both countries. The awareness of the consequences has a similar level of influence on AT in both countries and this to a highest degree. Implications & Recommendations: Providing products with a second life supports the development of a circular economy, but this requires positive attitudes of individuals, which may be built to the greatest degree by strengthening the ascription of responsibility for the environment. Contribution & Value Added:To fill a gap in literature on the subject in the study, it was aimed to develop a model explaining the impact of environmental concern on individuals' attitudes towards second-hand shopping. Article type:research article

The increasing volume and value of food waste is a huge threat to achieving sustainable development, food market stability, human population growth, and people’s well-being. Considering that consumers are responsible for a large degree of food waste, the current study looks at the problem of household food waste from the perspective of both food product attributes and consumers’ lifestyles. Specifically: How do people differ in their food disposal inclination based on their food-related lifestyle and products’ quality attributes? The Total Food Quality Model was applied to describe product attributes (taste, health, process, and convenience) whereas food-related lifestyle was measured with: innovativeness/novelty, information about products/health, convenience, price, taste, local/organic food, and social events. The Choice-Based Conjoint Analysis method, based on 753 participants, was used to assess the importance of individual attributes and levels. Clustering was carried out to identify people with similar preferences: through elbow method and Silhouette value maximization, three customer segments were identified. To investigate the distinct characteristics of these clusters related to food waste, one-way multivariate analysis of variance (MANOVA) was conducted. The obtained results confirm that consumers who overlap in their product attribute preferences also share a food-related lifestyle. The main contribution is the identification of consumer groups and the differences that characterize them in terms of the determinants of behaviour related to the importance of the factors of food products influencing the tendency to waste them.