Purpose – The purpose of this paper is to ascertain the law faculty members’ information needs and seeking behaviour to provide library resources and services in a better way. Libraries play a very important role in supporting legal education and legal research. The past decade has brought about a sea of change in the relationship between library and user. Information technology enabled new products and services, and the availability of online information resources has changed the provision of services in legal academic institutions. In this context, library professionals working in a legal academic library are required to have a sound knowledge of the information needs, perceptions and information-seeking behaviour of legal academicians and users to ensure solid collection development, to provide effective library services and to satisfy the needs of library users. Librarians are professionally committed to update a core, qualitative and need-based collection for the optimum utilization of the resources for the greater satisfaction of the user community. Design/methodology/approach – This study used questionnaire-based survey methods. A questionnaire was designed and administered to the law faculty to investigate the information-seeking behaviour at the Institute of Law, Nirma University (ILNU). The study is limited to faculty members of ILNU. Data were collected through the surveys based on a well-structured questionnaire and personal interviews. An in-depth literature search on topics related to the research work was also carried out. Findings – The results of this research showed that law faculty members used a range of information sources to pursue their teaching, research and academic work. When they use print resources, many respondents preferred books/reference books, law reports, statutes and journals. The study also revealed that a number of respondents preferred to use Information and Communication Technology-based library resources in comparison to print resources, with most of them stating that they have very good computing skills. This use may be due to availability, advancement and promotion of legal e-resources. HeinOnline is the most preferred online database, followed by Westlaw India and Manupatra. It is also noted that most of the faculty members have reported that Internet-based items are preferred over conventional documents for teaching and that the Internet has expedited the research process; thus, overall dependency on Internet access has increased. Practical implications – The findings of the paper will help library and information science practitioners working in academic law libraries to address the key factors which influence users’ intention to seek information and to intensify their performance to meet user needs and perceptions. Results will also be useful to them in collection development. Originality/value – The paper is relevant and useful to those who are interested to know the trends of information needs and determine the information-seeking behaviour and users’ perceptions for library resources of legal professionals. This study is also useful to librarians who are professionally committed to update a core, qualitative and need-based collection for the optimum utilization of the resources for the greater satisfaction of the user community.
Purpose This empirical study aims to measure the performance of electronic service quality and related infrastructure in a state university library and suggests the strategies for further improvement based on this study. Design/methodology/approach The data collection was done through a survey questionnaire based on the 22 attributes of four e-Service quality dimensions rated on five-point Likert scale. The sample population consisted of 239 respondents comprising of different categories of users of university library. Findings The results of this study indicated that all four dimensions rated by the users fell between mean score 3 to 4 (good), the highest score was received in dimension online public access catalogue (OPAC) and internet service with followed by Library website, Library electronic equipment’s and e-User education. Out of total 22 e-Service quality attributes, none of the attributes received score above 4 (excellent), which indicates that still university library need to improve the current performance of e-Service quality and to take remedial steps to enhance the existing e-services and infrastructure. Practical implications Findings from this study could assist university library authority to sustain and enhance performance of e-Services that could achieve the core journey of the modern university libraries. Originality/value This study was the first endeavour for measurement of the performance of e-Service quality and related infrastructure of federal university libraries in India.
Purpose The purpose of the study is to explore the bibliometric features of scientific publications in the area of domestic violence (an important global social problem) for the period 2011–2020; thus, enabling the scientific community to understand the research progress on the topic. Design/methodology/approach The data of the scientific publications were retrieved from the Scopus database. The keyword “Domestic Violence” was applied as a topic term to search articles published during the study period. The statistical analysis was conducted by using the RStudio and VOSviewer tools along with MS Excel. Findings A total of 11,899 scientific works were published during the study period. The annual percentage growth of publication in the area of domestic violence in the study period is 74.97%. The majority of the papers (74.72%) were published as journal articles. USA and UK have the highest numbers of scientific publications and citations. Together they account for more than half of the publications (58.38%) and citations (67 per pub). However, the highest average citation per publication has been recorded by Switzerland (34 per pub). Feder G. (UK) is the most cited author, and the Journal of Interpersonal Violence (Sage publications) has the highest number of publications, citations and source title impact ratio in the domain of domestic violence. Practical implications One can find numerous bibliometric studies in the domain of natural science, but not many studies have been conducted in the field of social sciences. In this light, the scientific community can gain from the bibliometric information regarding the scientific publications in the area of domestic violence, which is one of the dominant areas of study in social sciences. Originality/value The study will provide significant information on the trends of academic publications in the study area. It is one of the most comprehensive studies on domestic violence, which will aid the potential researchers in identifying the most prominent contributions, county-wise research distribution, author and journal productivity and other related indicators. The findings of the study will be also helpful to library authorities in reviewing and updating collection development policy.
Purpose This study concentrates on assessing the research productivity in the domain of social media security in the past decades. The purpose of this study is to conduct a comprehensive bibliometric review on social media using various bibliometric indicators. Design/methodology/approach A total of 8,121 scientific publications were retrieved from Scopus database from period 1998 to 2021 using associated keyword search. This study also used VOSviewer© tool to evaluate the network visualisation. Findings The result of this study revealed that there is a steady growth of annual publications except for the years 2015 and 2016. A total of 8,121 scientific publications and 80,454 total citations were found with 11.2 average citations per publication. The USA, China and India were top productive countries in terms of publishing research in the field; Chinese Academy of Sciences secured top position with 126 publications in highly productive organisation in the domain. The lecture notes in computer science from Springer Nature received a highly produced title with 553 publications and 4,453 total citations. For co-occurrence of author’s keywords, network visualisation analysis revealed that “Social Media”, “Social Network”, “Security”, “Privacy” and “Trust” found maximum occurrence in the domain of social media security. Research limitations/implications This study provides comprehensive research status of social media security by performing a bibliometric analysis. The findings of this study will help relevant researchers to understand the research trend, pursue scientific collaborators and enhance research topic preferences. Originality/value The rareness of this study, detailed bibliometric analysis on the domain of social media security, is proven using numerous bibliometric indicators and application of VOSviewer in the domain.
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