The work force in indonesia along the development of the changes. One of the amendments that is an influx of women in the work force. PT Phapros Tbk is one of the companies in Semarang have female employees who in 2013 until 2016 an up and down in attendance or absentee fluctuant. Both are permitted employee performance can be seen from the dual role, job stress and motivation work.The purpose of this research is to find influence the dual role, job stress and motivation work on performance female employees in PT Phapros Tbk Semarang City. Type research is explanatory research, to technique data collection through the questionnaire and interview. The sample techniques used technique purposive sampling. Sample 100 respondents were is an employee women PT. Phapros Tbk Semarang. This data analyzed using regression analysis. This research result indicates that there was a correlation in the category of strong between variables the dual role, job stress, and motivation work of the performance of employees. Variable free third was proven have a positive influence and significantly to employee performance. The researchers suggest PT Phapros tbk. to be able to create a pleasant working environment, manage stress well, pay attention to the quality and quantity of results of work of employees.Angkatan kerja di Indonesia seiring dengan perkembangan perubahan. Salah satu amandemen tersebut adalah masuknya perempuan dalam angkatan kerja. PT Phapros Tbk adalah salah satu perusahaan di Semarang yang memiliki karyawan wanita yang pada tahun 2013 hingga 2016 tingkat kehadiran atau absen mengalami fluktuasi. Kinerja karyawan dapat dilihat dari peran ganda, stres kerja dan motivasi kerja. Tujuan penelitian ini adalah untuk mengetahui pengaruh peran ganda, stres kerja dan motivasi kerja terhadap kinerja karyawan wanita di PT. Phapros Tbk Kota Semarang. Tipe penelitian adalah penelitian eksplanatori, dengan teknik pengumpulan data melalui angket dan wawancara. Teknik sampel menggunakan teknik purposive sampling. Sampel 100 responden adalah karyawan wanita PT. Phapros Tbk Semarang. Penelitian ini menggunakan teknik analisis regresi. Hasil penelitian ini menunjukkan bahwa terdapat korelasi kuat antara variabel peran ganda, stres kerja, dan motivasi kerja terhadap kinerja karyawan. Variabel bebas ketiga terbukti memiliki pengaruh positif dan signifikan terhadap kinerja karyawan. Peneliti menyarankan PT Phapros tbk. untuk dapat menciptakan lingkungan kerja yang menyenangkan, mengelola stres dengan baik, memperhatikan kualitas dan kuantitas hasil kerja karyawan.
When citizens are offered cash and gifts by candidates, they can either vote for candidates offering the money, refuse the money, or take the money and vote for whichever candidate they prefer (e.g., “vote their conscience”). Which citizens “vote their conscience” versus the other options available to them? This manuscript examines the effect of poverty, education, and social pressure on how citizens in the Central Java city of Semarang, Indonesia react to offers of cash from politicians. We find that poverty and education interact to create important and interesting patterns of responses. The citizens most likely to “vote their conscience” are those with lower income yet higher levels of formal education whereas higher income, more highly educated citizens are most likely to refuse the money. We also examine factors that create social pressure for citizens to “sell” their votes by supporting the candidates offering cash.
The effect of trust and the quality of electronic service on electronic loyalty were examined in this research in which the satisfaction of Tokopedia users in Semarang City was chosen as an intervening variable. Tokopedia users in Semarang City were selected as the population of this study. The technique of nonprobability sampling and purposive sampling were applied in selecting the sample so that 100 respondents were selected as the sample of this study. This type of research is explanatory research. Likert scale is implemented as the measurement scale. Several tests including the test of regression, convincing, determination, significance and, path analysis was applied to analyse the data with SPSS version 22.0. The findings revealed that e-trust significantly affected e-satisfaction with t-value (6.417)> t-table (1.984), e-service quality significantly affected e-satisfaction with t-count (4.771)> t-table. (1,984), e-trust significantly affected on e-loyalty with a t-count value (7,262)> t-table (1,984), e-service quality significantly affected e-loyalty with a t-count value (6,0002)> t-table (1,984), e-satisfaction significantly affected e-loyalty with a value of t-count (9,057)> t-table (1,984), e-trust significantly affected e-loyalty through e-satisfaction with a total effect of 0.464 and The quality of e-service significantly affected e-loyalty throughout e-satisfaction with a total effect of 0.349.Keywords: E-Trust; E-Service Quality; E-Satisfaction; E-Loyalty Abstrak: Pengaruh e-trust dan e-service quality pada e-loyalty melalui diujikan dalam penelitian ini yang dimana e-satisfaction para pengguna Tokopedia di Kota Semarang dipilih sebagai variabel intervening. Para pengguna Tokopedia di Kota Semarang terpilih sebagai populasi studi. Teknik nonprobability sampling dan purposive sampling diaplikasikan dalam memilih sampel sehingga terpilih 100 responden sebagai sampel studi. Tipe penelitian ini adalah explanatory research. Skala Likert diimplementasikan sebagai skala pengukuran. Beberapa pengujian seperti uji regresi, korelasi, determinasi, signifikansi serta analisis jalur diaplikasikan dalam menganalisis data dengan SPSS versi 22.0. Hasilnya memperlihatkan bahwa e-trust berpengaruh pada e-satisfaction secara signifikan dengan nilai t-hitung (6,417) > t-tabel (1,984), e-service quality berpengaruh pada e-satisfaction secara signifikan dengan t-hitung (4,771) > t-tabel (1,984), e-trust berpengaruh pada e-loyalty secara signifikan dengan nilai t-hitung (7,262) > t-tabel (1,984), e-service quality berpengaruh pada e-loyalty secara signifikan dengan nilai t-hitung (6,0002) > t-tabel (1,984), e-satisfaction berpengaruh pada e-loyalty secara signifikan dengan nilai t-hitung (9,057) > t-tabel (1,984), e-trust berpengaruh pada e-loyalty secara signifikan melalui e-satisfaction dengan pengaruh total 0,464 dan e-service quality berpengaruh pada e-loyalty secara signifikan melalui e-satisfaction dengan pengaruh total 0,349.Kata Kunci: E-Trust, E-Service Quality, E-Satisfaction, E-Loyalty
One type of transportation that fits these criteria is the Indonesian Railroad. PT KAI itself has various types of train levels, such as economy class, business class, and executive class. The purpose of this study was to determine the effect of e-WOM on repurchase intention through e-trust as a mediation for train ticket consumers through KAI Access. The data collection technique used a questionnaire that was distributed to 100 KAI Access consumer respondents in Semarang. The analysis technique of this research is using the SPSS version 16.0 program. The results show that e-WOM has a positive and significant effect on repurchase intention, e-trust has a positive and significant effect on repurchase intention, e-WOM has a positive and significant effect on e-trust, e-WOM has a positive and significant effect on repurchase intention through e-trust mediation. Based on the research results, it is suggested that KAI Access can improve the features of the application system to make it easier for consumers to get information, expand e-money partners so that consumers make payments easier, and improve the quality of the security system on KAI Access to minimize consumer concerns in the event of a server disturbance. Keywords: e-WOM; e-trust; Repurchase Intention Abstrak: Salah satu jenis transportasi yang cocok untuk kriteria tersebut adalah Kereta Api Indonesia. PT.KAI sendiri memiliki berbagai jenis tingkatan kereta, seperti kelas ekonomi, kelas bisnis, dan kelas eksekutif. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh e-WOM terhadap repurchase intention melalui e-trust sebagai mediasi pada konsumen tiket kereta api melalui KAI Access. Teknik pengumpulan data menggunakan kuesioner yang dibagikan kepada 100 responden konsumen KAI Access di Semarang. Teknik analisis penelitian ini menggunakan program SPSS versi 16.0. Hasil penelitian menunjukkan bahwa e-WOM berpengaruh positif dan signifikan terhadap repurchase intention, , e-trust berpengaruh positif dan signifikan terhadap repurchase intention, e-WOM berpengaruh positif dan signifikan terhadap e-trust, e-WOM berpengaruh positif dan signifikan terhadap repurchase intention melalui mediasi e-trust. Berdasarkan hasil penelitian maka disarankan supaya KAI Access dapat meningkatkan fitur pada sistem aplikasi untuk memudahkan konsumen mendapatkan informasi, memperluas mitra e-money agar konsumen lebih mudah melakukan pembayaran, dan meningkatkan kualitas sistem keamanan pada KAI Access meminimalisir kekhawatiran konsumen jika terjadi gangguan server.Kata kunci: e-WOM; e-trust; Repurchase Intention
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