Implementation of Construction Projects that run within a limited time must be removed from the factors that cause project delays to run optimally and appropriately. This study aims to analyze the factors causing delays in road rehabilitation and maintenance in Kejayan Purwosari (Link 197) construction projects due to the Covid-19 pandemic. The study population consist of 80 people and the number of research samples is the total population. The data collection technique is done by distributing questionnaires. Techniques for analyzing research data using Partial Least Square (PLS). The results of the study prove that the factors of Manpower, Materials and Equipment have no significant effect on Project Delay. Meanwhile, the factors of Construction Method, Relationship and Time and Control have a significant effect on Project Delay.
This study aims to make a study and technical planning of the road following the traffic of heavy vehicle loads through the Harun Tohir road. Road maintenance is an activity to maintain, repair, add or replace existing physical buildings so that their functions can be maintained or enhanced for a longer period. This maintenance guideline is intended to regulate the procedures for carrying out rigid pavement maintenance activities, and maintain stable serviceability conditions, to provide safety and comfort to road users. This guideline for the maintenance of rigid pavements includes descriptions of the types of damage that commonly occur in rigid pavements, their possible causes, follow-up consequences, recommendations for handling, and methods.
This type of research is explanatory research, namely explaining the relationship between research variables and testing the hypotheses that have been formulated previously. The background for taking the title in this study is the fairly tight competition in the four-wheeled vehicle maintenance service business, which causes the NIKISA BODY REPAIR workshop to have an advantage in winning the competition. Excellence can be realized, one of which is by improving the quality of service from the NIKISA BODY REPAIR workshop so that consumer satisfaction can be realized. The purpose of this study was to determine the effect of service quality dimensions on customer satisfaction at NIKISA BODY REPAIR workshops, and to determine which service quality dimension factors most dominantly influence satisfaction at NIKISA BODY REPAIR workshops in Malang. The research method used was a sample population by distributing questionnaires to predetermined respondents (purposive sampling) to obtain research data. The data analysis used is using statistical methods such as multiple linear regression, F test, t test, to test the determined hypothesis. Based on the theoretical study used, the authors draw a hypothesis. Hypothesis I where there is significant influence simultaneously and partially between service quality dimension variables such as Physical Evidence (X1), Reliability (X2), Responsiveness (X3), Assurance (X3), and Empathy (X5) to customer satisfaction variables (Y1). And the second hypothesis is suspected that the empathy variable (X5) has a dominant influence on the Customer Satisfaction variable (Y1) compared to the other four variables. From the processed data, the resulting variable dimensions of service quality have a significant effect on customer satisfaction either partially or simultaneously. And the variable dimension of service quality that has a dominant influence on customer satisfaction is the variable Empathy (X5).
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