This study presents the main results of a survey of a sample of Spanish firms which include competitive intelligence and/or technology watch (TW) services in their organigrams or which are consumers of such intelligence products. The objectives were to acquire information on (i) the model (whether centralized or decentralized) of their intelligence services and personnel and their consumption of external intelligence consulting services and TW platforms; (ii) the methods they use to determine what information they need; (iii) the means they use to obtain that information; (iv) areas in which they seek information (competitors, consumers, economic situation, etc.); (v) their methods of analysis; (vi) the products generated by that analysis; and (vii) how they promote intelligence tasks internally. The results and the main conclusions are provided in the corresponding sections.
Las Administraciones Públicas han establecido desde la aparición de Internet nuevas forma de comunicación, a través de los portales web, para gestionar la información que generan y que es de interés al ciudadano. Estos portales pueden formar parte de sistemas de información de las Administraciones, en los que se gestiona tanto la información interior (back-office) como la información que se lanza al exterior (front-office), y han abierto un nuevo ámbito de trabajo para los profesionales de la información, y de investigación para el ámbito académico.El estudio que se presenta en este trabajo es resumen de una amplia tesis doctoral presentada en 2012 que ha analizado con detenimiento los servicios de los portales web en Internet de los ayuntamientos de los 308 municipios de Portugal. Son los servicios de información, los servicios de comunicación y los servicios de transacción, aplicados a tres ámbitos: vida cotidiana, administración a distancia y participación política.
Business information through Spain's Chambers of Commerce: m eeting business needs .
Abstract:From different public and private instances, mechanisms have been set in action that allow for companies to obtain information in order to make decisions with a stronger foundation. This article is focused on the description of an entire information system for the business world, developed in the realm of the Chambers of Commerce of Spain, which have given rise to the creation of an authentic network of inter-chamber information.In Spain, the obligatory membership of businesses to the Chambers of Commerce in their geographic areas, and therefore the compulsory payment of member quotas, has traditionally generated some polemics, above all because many firms have not perceived a material usefulness of the services offered by these Chambers.Notwithstanding, the 85 Chambers currently existing in Spain, as well as the organism that coordinates them -the Upper Council or Consejo Superior de Cámaras de Comercio-and the company created expressly to commercialize informational services online, Camerdata, have developed genuinely informative tools that cover a good part of the informational demands that a business might claim, described here.
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