In this paper we present an end-to-end speech recognition model with Transformer encoders that can be used in a streaming speech recognition system. Transformer computation blocks based on selfattention are used to encode both audio and label sequences independently. The activations from both audio and label encoders are combined with a feed-forward layer to compute a probability distribution over the label space for every combination of acoustic frame position and label history. This is similar to the Recurrent Neural Network Transducer (RNN-T) model, which uses RNNs for information encoding instead of Transformer encoders. The model is trained with the RNN-T loss well-suited to streaming decoding. We present results on the LibriSpeech dataset showing that limiting the left context for self-attention in the Transformer layers makes decoding computationally tractable for streaming, with only a slight degradation in accuracy. We also show that the full attention version of our model beats the-state-of-the art accuracy on the LibriSpeech benchmarks. Our results also show that we can bridge the gap between full attention and limited attention versions of our model by attending to a limited number of future frames.

Current state-of-the-art automatic speech recognition systems are trained to work in specific 'domains', defined based on factors like application, sampling rate and codec. When such recognizers are used in conditions that do not match the training domain, performance significantly drops. This work explores the idea of building a single domain-invariant model for varied use-cases by combining large scale training data from multiple application domains. Our final system is trained using 162,000 hours of speech. Additionally, each utterance is artificially distorted during training to simulate effects like background noise, codec distortion, and sampling rates. Our results show that, even at such a scale, a model thus trained works almost as well as those fine-tuned to specific subsets: A single model can be robust to multiple application domains, and variations like codecs and noise. More importantly, such models generalize better to unseen conditions and allow for rapid adaptation -we show that by using as little as 10 hours of data from a new domain, an adapted domain-invariant model can match performance of a domain-specific model trained from scratch using 70 times as much data. We also highlight some of the limitations of such models and areas that need addressing in future work.

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In this paper we document our experiences with developing speech recognition for medical transcription -a system that automatically transcribes doctor-patient conversations. Towards this goal, we built a system along two different methodological lines -a Connectionist Temporal Classification (CTC) phoneme based model and a Listen Attend and Spell (LAS) grapheme based model. To train these models we used a corpus of anonymized conversations representing approximately 14,000 hours of speech. Because of noisy transcripts and alignments in the corpus, a significant amount of effort was invested in data cleaning issues. We describe a two-stage strategy we followed for segmenting the data. The data cleanup and development of a matched language model was essential to the success of the CTC based models. The LAS based models, however were found to be resilient to alignment and transcript noise and did not require the use of language models. CTC models were able to achieve a word error rate of 20.1%, and the LAS models were able to achieve 18.3%. Our analysis shows that both models perform well on important medical utterances and therefore can be practical for transcribing medical conversations.

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