This article presents theoretical and empirical analysis of the micro-politics of resistance. We theorize resistance at the level of meanings and subjectivities, drawing attention to the multidirectional and generative effects in identity construction. We address two shortcomings present in much of the theorizing of resistance, namely, the conceptualizing of resistance as a set of actions and behaviours, and the narrow conception of resistance as a reaction to repressive power. Focusing on the UK public services, we draw from texts generated within interviews with public service professionals in the police, social services and secondary education to explore the meanings individuals ascribe to the discourse of New Public Management (NPM) and their positioning within these meanings. The analysis contributes to the study of organizations in three respects. First, it offers a more detailed and varied understanding of resistance that can account for different motivations and ways in which individuals struggle to transform meanings. Second, drawing on specific cases, it illustrates the process of the micro-politics of resistance. Third, it presents an empirically grounded understanding of the character and conduct of NPM that can accommodate greater complexity and nuance.
This article is located within the context of British Higher Education. It examines the ‘radical reforms’ of New Public Management (NPM) (marketization and managerialism) in the management of university organizations. The article has two main aims. First, to explore the extent to which NPM initiatives have influenced individual women academics’s day–to–day experiences of the gendered academy and their professional identities. Second, to understand individuals’ active responses to NPM to develop theorizing of individual resistance in public service organizations. Adopting a Foucauldian feminist framework, it is suggested that the introduction of NPM presents a site for political struggle for women academics. The article explores the gendered nature of NPM, to determine how, in three individual universities, different women academics have responded to the ‘managerialist challenge’. Finally, the article focuses on the ways in which different women academics might accommodate, resist, or transform the discourses of NPM, the factors facilitating this, and the material outcomes.
In this article, we explore the discursive possibilities available to men and women when they construct their professional self as ‘knowledge workers’ in multinational management consultancies. We argue that this professional identity construction is embedded in a normalizing, gendered discourse of what it means to be an ‘ideal’ consultant. However, representations of an alternative discourse, which constructs different spheres in an individual’s life, can also be traced in the consultants’ talk. Through a comparison of British and Finnish consultants’ talk, we show the relevance of placing micro-discourses in context. In the UK, discourse on ‘work/life balance’ may be understood as a form of resistance at the level of subjectivity. In Finland, discourse on the ‘balanced individual’ can be seen to be an articulation of a societally bound normalizing discourse. The cultural context can thus be said to have an effect on forms of resistance in knowledge work.
In developing our understandings of resistance, both organization theorists and feminist theorists have struggled with issues of the subject and object of resistance. In particular, attention has been focussed on an adequate theorizing of resistance that can offer a detailed and varied understanding of the different motivations of individuals and groups to transform dominant norms. This article draws on the tensions and debates within feminist theory, to argue that feminist theory problematizes but ultimately enriches and revitalizes conceptualizations of resistance within organization studies. The article focuses on three tensions within resistance studies, namely the subject of resistance, what 'counts' as resistance, and when resistance counts. The article illustrates how feminist theory has worked through these tensions in maintaining a practical politics of change and transformation whilst avoiding the problems of universalism, essentialism and privilege. Feminism, in attending to these tensions, offers a contingent politics of constant vigilance within power relations.
Drawing on a reflexive account of a British—Finnish joint publishing experience, we suggest that institutions of academic publishing are constantly reproduced through hegemonic practices that serve to maintain and reinforce core-periphery relations between the Anglophone core and peripheral countries such as Finland. The wider academic milieu with its taxonomies of academic performance and journal quality serves to perpetuate these practices. This results in academic researchers from the periphery contributing to `othering' within the publishing process.
BackgroundThe study objective was to investigate and synthesize available evidence relating to the psychological health of Emergency Dispatch Centre (EDC) operatives, and to identify key stressors experienced by EDC operatives.MethodsEight electronic databases (Embase, PubMed, Medline, CINAHL, PsycInfo, PsycArticles, The Psychology and Behavioural Sciences Collection, and Google Scholar) were searched. All study designs were included, and no date limits were set. Studies were included if they were published in English, and explored the psychological health of any EDC operatives, across fire, police, and emergency medical services. Studies were excluded if they related solely to other emergency workers, such as police officers or paramedics. Methodological quality of included studies was assessed using checklists adapted from the Critical Appraisal Skills Programme. A narrative synthesis was conducted, using thematic analysis.ResultsA total of 16 articles were included in the review. Two overarching themes were identified during the narrative synthesis: ‘Organisational and Operational Factors’ and ‘Interactions with Others’. Stressors identified included being exposed to traumatic calls, lacking control over high workload, and working in under-resourced and pressured environments. Lack of support from management and providing an emotionally demanding service were additional sources of stress. Peer support and social support from friends and family were helpful in managing work-related stress.DiscussionEDC operatives experience stress as a result of their work, which appears to be related to negative psychological health outcomes. Future research should explore the long-term effects of this stress, and the potential for workplace interventions to alleviate the negative impacts on psychological health.PROSPERO Registration NumberCRD42014010806.
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