Overall, survey respondents indicated a high level of satisfaction with the services provided by CPCRS. Based upon patient satisfaction, the results of this survey suggest that the use of telephone and mail systems to provide patient care can allow clinical pharmacy specialists to manage a large number of patients successfully. Health care systems may wish to explore similar methods to address the needs of patients with coronary artery disease.

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The 1997 Amendments to the Individuals with Disabilities Education Act (IDEA '97) require that all states include students with disabilities in their measures of accountability. Such measures may be part of the statewide and districtwide general education assessment programs through appropriate accommodations or through alternate assessments for those who cannot complete the general education assessment (Kleinert & Kearns, 1999).

No abstract