In this paper, to solve the problem of detecting network anomalies, a method of forming a set of informative features formalizing the normal and anomalous behavior of the system on the basis of evaluating the Hurst (H) parameter of the network traffic has been proposed. Criteria to detect and prevent various types of network anomalies using the Three Sigma Rule and Hurst parameter have been defined. A rescaled range (RS) method to evaluate the Hurst parameter has been chosen. The practical value of the proposed method is conditioned by a set of the following factors: low time spent on calculations, short time required for monitoring, the possibility of self-training, as well as the possibility of observing a wide range of traffic types. For new DPI (Deep Packet Inspection) system implementation, algorithms for analyzing and captured traffic with protocol detection and determining statistical load parameters have been developed. In addition, algorithms that are responsible for flow regulation to ensure the QoS (Quality of Services) based on the conducted static analysis of flows and the proposed method of detection of anomalies using the parameter Hurst have been developed. We compared the proposed software DPI system with the existing SolarWinds Deep Packet Inspection for the possibility of network traffic anomaly detection and prevention. The created software components of the proposed DPI system increase the efficiency of using standard intrusion detection and prevention systems by identifying and taking into account new non-standard factors and dependencies. The use of the developed system in the IoT communication infrastructure will increase the level of information security and significantly reduce the risks of its loss.
The rapid development and spread of communication technologies is now becoming a global information revolution. Customers have a need for communication services, which could be flexibly configured in accordance with their Quality of Experience (QoE) requirements. Realizing the close connection between customer experience and profitability, the service provider has been placing more and more attention on customer experience and QoE. The traditional quality of service management method based on SLA (Service Level Agreement) is not sufficient as a means to provide QoE-related contracts between service providers and customers. The current SLA method is mostly limited and focused on technical aspects of QoS (Quality of Service). Furthermore, they do not follow on the network the principles and semantic approach to the QoS specification for a communication service using QoE parameters. In this paper, we propose a customer-oriented quality of service management method for future IBN (Intent-Based Networking). It is based on a new QoE metric on a scale from 1 to 5, which allows one to take into account the commercial value of e-services for customers. Based on this approach, the network configuration and functionality of network equipment automatically changes depending on customer requirements. To implement the new method of service quality management, an algorithm for routing data packets in the network was developed, taking into account the current load of the forecast path. The algorithm of billing system functioning in conditions of customer-oriented quality management in telecommunication networks has been created. To investigate the effectiveness of the proposed method of service quality management with the traditional SLA method, we developed a simulation network model with the implementation of two approaches. By conducting a simulation, it was determined that the proposed method gives an average gain of 2–5 times for the criterion of the number of customers who require high quality of experience of the service.
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