2020
DOI: 10.3390/app10228223
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Customer-Oriented Quality of Service Management Method for the Future Intent-Based Networking

Abstract: The rapid development and spread of communication technologies is now becoming a global information revolution. Customers have a need for communication services, which could be flexibly configured in accordance with their Quality of Experience (QoE) requirements. Realizing the close connection between customer experience and profitability, the service provider has been placing more and more attention on customer experience and QoE. The traditional quality of service management method based on SLA (Service Leve… Show more

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Cited by 23 publications
(7 citation statements)
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References 37 publications
(36 reference statements)
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“…In this light, Tang [64] proposed a model for predicting customer churn in the telecommunications industry, in order to allow mobile communication operators to maintain their competitiveness in the business market. One strategy for these telecom operators to maintain their clientele, for example, is to opt for intent-based systems [65] which are able to provide a good quality of experience.…”
Section: E Smart Economymentioning
confidence: 99%
“…In this light, Tang [64] proposed a model for predicting customer churn in the telecommunications industry, in order to allow mobile communication operators to maintain their competitiveness in the business market. One strategy for these telecom operators to maintain their clientele, for example, is to opt for intent-based systems [65] which are able to provide a good quality of experience.…”
Section: E Smart Economymentioning
confidence: 99%
“…However, the paper does not provide solutions to the problem of resource management and network management under dynamic load conditions. In the article of the authors [16], a method for managing the quality of network service is proposed. For its implementation, an algorithm has been developed for routing data packets in a network, taking into account the current load of the predicted path, as well as an algorithm for the operation of a billing quality management system in telecommunications networks.…”
Section: Literature Review and Problem Statementmentioning
confidence: 99%
“…[57], [20], [21], [22], [23], [24], [25], [58] Compatibility and Capability Exposure → Conformance of user intents with the underlying network and intent infrastructure. → Exposure of network capability to users in order to provide required information for intent modeling.…”
Section: Intent Modelling and Nbimentioning
confidence: 99%