The purpose of this study is to have better understanding the role of transformational leadership and its impact of student satisfaction and motivation to learn. This research took students as the research object. The survey questionnaire was used to obtain data. Results from a survey of 258 students were analysed using simple regression to perform statistical analysis. The scales used were transformational, student satisfaction and motivation to learn. The results show that transformational leadership positively influenced student satisfaction and motivation to learn. Moreover, motivation to learn positively affected by student satisfaction.

Penelitian ini bertujuan menganalisis pengaruh dari work life balance dan person job fit terhadap affective organizational commitment dan pengaruh affective organizational commitment terhadap job performance. Data analisis diperoleh melalui kuesioner mencakup 97 karyawan PT Asiatrust Technovima Qualiti. Pengujian hipotesis menggunakan structural equation modelling dengan Smart PLS 3.0. Hasil penelitian menunjukkan bahwa work life balance dan person job fit berpengaruh positif terhadap affective organizational commitment, serta affective organizational commitment berpengaruh positif terhadap job performance. Sehingga manajemen sumber daya manusia di perusahaan perlu memperhatikan kebutuhan karyawan terkait pemenuhan work life balance dan person job fit agar dapat mendorong peningkatan komitmen karyawan terhadap perusahaan dan job performance karyawan dalam mendukung pencapaian tujuan perusahaan.

<span><em>The purpose of this paper is to examine whether there is a relationship between variable </em><span><em>stop management support, service culture and service orientation. Where is the service </em><span><em>culture is antecedent of service orientation. This case, was also examined the relationship </em><span><em>between service orientation, service quality, customer satisfaction and customer loyalty in </em><span><em>starbucks coffee cibubur square, cibubur junction, bogor rest area, botani square, and </em><span><em>university of indonesia. In this study, data were collected through surveys and structural </em><span><em>equation modeling is used for data analysis. The number of samples as many as 100</em><br /><span><em>employees and 100 customers starbucks coffee that is divided in cibubur square, cibubur </em><span><em>junction, bogor rest area, botani square, and university of indonesia and 100 customers of </em><span><em>Starbucks Coffee. Factor analysis with SPSS and structural equation model with AMOS </em><span><em>program used to test the hypothesis.The results of this study indicate that the support of </em><span><em>top management, the service culture was positively related to service orientation and service </em><span><em>quality. However, the service quality to customer satisfaction found a negative relationship.</em><br /><span><em>Then between customer satisfaction and customer loyalty is strong and positively related </em><span><em>to each other.</em><br /><span><strong><em>Keywords : </em></strong><span><em><strong>Services, Organizational culture, Service quality, Satisfaction, Loyalt</strong>y.</em></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br /></span></span>

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The aim of this study is to analyze the implication of psychological contract fulfillment on employee's turnover intention through work engagement. Data sample were collected from 240 employees foreign pharmaceutical industry in Indonesia. Data analysis using the Structural Equation Model. The data collection is merely based one shoot study. The finding show that Both of psychological contract fulfillment dimension transactional and relational plays a significant predictor for turnover intention. They will determine how changes turnover intention through work engagement. At the end of the year the tendency of employee involvement is high due to the high pressure of the company to achieve targets and direct performance bonuses for the targets achieved. Limited function effect of psychological contract fulfillment on turnover intention in Indonesian pharmaceutical companies. This research gives significant contribution to the literature on theories regarding employee work engagement and turnover intention in the Indonesian context.