This paper explores the role of knowledge transfer, hierarchical organisational structure, and trust as important organisational factors that influence knowledge management practices on the quality of healthcare services. Survey data from 151 healthcare employees collected in Montenegro in 2019 was used. Applying hierarchical linear regression, we found a significant and positive relationship between knowledge transfer and quality of healthcare services, and a significant and negative relationship between hierarchical organisational structure and quality of healthcare services. Trust acts as a moderator in the relationship between knowledge transfer and quality of healthcare services and between hierarchical organisational structure and quality of healthcare services. We provide empirical support for the influence of knowledge transfer, hierarchical organisational structure, and trust on the quality of healthcare services provided by Montenegrin healthcare employees. Our results offer theoretical and practical implications derived from this research study.
When it comes to finding a new development formula in transition countries, it is worrisome that a well-trodden development paradigm lacks in today’s multipolar world. Therefore, overcoming the apparent deadlock in the development of transition countries is possible only through the “new” order, or, in other words, through acceptance of the “new” economic paradigm of development. This paper aims to answer the key question regarding the development perspectives of the transition countries, “Can the transition countries (region) ever catch up with the living standards of the world’s most advanced market economies?” In this sense, the research of a new development pattern involving reactivation of the entrepreneurial economy is the answer to the second question: given the omnipresent globalization, is it possible to reverse the concept of development in the transition to greater equality of wealth in the world; therefore, this paper openly advocates for the re-industrialization of transition countries.
This study reflects the relationship between ownership change, ownership concentration, management turnover, and productivity of Montenegrin privatized companies covering the period 2004-7. Results show that ownership concentration and the presence of domestic and foreign private owners are positively related to firms' productivity. Companies that replaced the chairman of the management board also improved their productivity. The study further discusses the results in terms of the specific characteristics of the Montenegrin economy and the relevance of the study results for the general characteristics of the transition economies.Studies on the influence of privatization on productive efficiency or total factor productivity (TFP) are of major interest because an expectation during the transition from socialism to market economy has been that firms would increase their TFP due to their lack of sustained innovation and technical progress during socialism. A recent survey of these studies by Estrin et al. (2009) showed that privatization to foreign owners is in general positive in both the Central and East European (CEE) countries and the Commonwealth of Independent States (CIS), whereas the TFP effect of privatization to domestic owners is weaker than that to foreign owners, taking longer to take hold, and in the CIS it has been outright negative or insignificant.
In this paper, we analyze the influence of corruption perception, experiences of corruptive behavior, and healthcare autonomy on the public trust in Montenegrin healthcare, by surveying the general population before and after the global COVID-19 pandemic. By providing a quasi-replication of a previous empirical study of corruption and trust in the Croatian public healthcare sector, we introduce the COVID-19 pandemic as a new research context. Before the pandemic, we found a consistent and significant negative influence of the corruptive practices and the generally perceived level of corruption (corruption salience) on the trust in public healthcare. The emergence of COVID-19 had mixed effects: while there is a slightly higher effect of corruption salience to the preference of public healthcare, corruptive experiences still matter but are tolerated much higher than before the pandemic. Public assessment of the autonomy of the health system increases preference for public healthcare, both before and after the pandemic, although the emergence of COVID-19 somewhat lowers this effect. The obtained results point to the most significant challenges of the ‘post-COVID-19’ social context to public health policymaking and management of public healthcare institutions. These include focusing the public healthcare reforms on corruption, reducing waiting times for different diagnostics and medical procedures in the public healthcare system, and regulating the ‘dual practice’ (simultaneous work in public and private healthcare institutions).
This study examines the role of knowledge creation, knowledge sharing and information communication technologies, which are organizational factors that influence the quality of healthcare services. In today’s knowledge-intensive environment, understanding and gaining in-depth knowledge on how to improve the quality of healthcare services is gaining in importance and recognition. Quantitative data collected in 2019 with 151 respondents employed in healthcare organizations was used. Running a series of hierarchical linear regression models, we found a significant positive relationship between knowledge creation and quality of healthcare services, and a significant positive relationship between knowledge sharing and quality of healthcare services. Empirical data additionally provides support for information communication technologies that act as a moderator both in the relationship between knowledge creation and knowledge sharing with quality of healthcare services. With our data, we provide empirical backing for the impact of knowledge creation, knowledge sharing and information communication technologies on the quality of healthcare services that are provided by Montenegrin healthcare organizations. Our paper offers theoretical and practical implications derived from our research study.
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