The role of information communication technologies as a moderator of knowledge creation and knowledge sharing in improving the quality of healthcare services

Colnar, Simon; Radević, Ivan; Martinović, Nikola; Lojpur, Anđelko; Dimovski, Vlado

doi:10.1371/journal.pone.0272346

Cited by 7 publications

(5 citation statements)

References 124 publications

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“…Computerized systems must also have structured data capable of guaranteeing adequate information. In its development process, the data itself, information and knowledge about the data are important 17 . Data is the simplest element of this process, it is the raw material, and in isolation, it cannot convey an organized message.…”

Section: Discussionmentioning

confidence: 99%

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Development and Application of a Computerized System for Medication Reconciliation in a Hospital Environment

Soares,

Espindola,

Rosa

et al. 2023

Preprint

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Introduction: The World Health Organization (WHO) is concerned with ensuring patient safety in all health services. Thousands of people suffer from errors and adverse events related to medications2. Hospitals lack financial conditions, human resources, infrastructure, and computerized support systems for the implementation of clinical pharmacy, pharmacovigilance and medication reconciliation services. The introduction of systems that help the rational use of medicines (RMU), which is one of the pillars of safety in health services, is very relevant, especially for patients and pharmacists. Objective: To develop and apply a computerized pharmaceutical decision support system for the medication reconciliation in a general hospital. Method: Study of the development and application of a digital tool, with a cross-sectional design, for the comparison between manual medication reconciliation performed by the pharmacist and medication reconciliation performed with a computerized support system. Results: In the medication reconciliation process, the computerized system reduced the time for analyzing prescriptions by eight minutes per patient. Of the 392 patients who were part of the sample, 97.7% used continuous medication at home. Among the list of home medications that were not prescribed in hospital prescriptions and identified through the system are: losartan (9.1%), levothyroxine (4.4%), metformin (3.6%), and medication for mental disorders. depression and anxiety such as: sertraline (2.9%), clonazepam (2.4%) fluoxetine (1.6%). Conclusion: The developed computerized system proved to be superior to the pharmacist's manual search during medication reconciliation and clinical pharmacy and can be a valuable tool in pharmaceutical care.

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Section: Discussionmentioning

confidence: 99%

“…Information is data that has meaning for those who interpret it. And knowledge involves professional experiences and cognitive perception for applying data to reality 17 .…”

Section: Discussionmentioning

confidence: 99%

Development and Application of a Computerized System for Medication Reconciliation in a Hospital Environment

Soares,

Espindola,

Rosa

et al. 2023

Preprint

View full text Add to dashboard Cite

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“…Hence, the graduates can enhance their professional efficacy and achieve success in their careers by honing these skills (Sonnenschein & Ferguson, 2020). Additionally, information and communication technology can also facilitate collaboration among employees and teams, enriching communication through various modern tools (Colnar et al, 2022). This encompasses smart technologies based on the infrastructure of the Internet of Things although many legacy systems are still in use (AltexSoft, 2022).…”

Section: Methodsmentioning

confidence: 99%

Communication Skills and Success for Hospitality TVET Graduates Post-Pandamic: A Review

Dzia-Uddin,

Anuar,

Mhd Atan

et al. 2024

IJARBSS

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This review focuses on the communication skills of TVET hospitality graduates in the postpandemic era. This review paper examines the importance and method of communication skills in the hospitality industry to comprehend their roles in order to understand current demands from employers in the workplace. By examining the literature, this paper seeks to expand the existing knowledge of communication skills for the hotel industry in Malaysia. The hospitality industry has faced various crises over the past decade, including economic downturns, terrorist attacks, and natural disasters, but the scale and magnitude of the COVID-19 crisis have been unparalleled. Although the COVID-19 pandemic has almost recovered, communication skills in the hospitality industry have become increasingly important in the wake of the pandemic to survive. For that reason, a study has been conducted to delve into the specific communication skills that are highly valued by employers in the current context. By understanding these skills, TVET hospitality graduates aspiring to work in the hospitality industry can better prepare themselves to meet the demands of the post-pandemic era. This review has extensively utilised the secondary sources of data collected from recent studies by researchers from academic journals, articles, and websites, with the time frame of the current studies ranging from 2019 to 2023. A qualitative technique, namely a content analysis, has been employed to analyse the collected articles.The search results indicate that the hospitality industry has experienced significant transformations due to the pandemic. As a result, communication skills have become indispensable for job searching, collaboration, effective customer service, conflict resolution, leadership, professional growth, and continuous learning. The authors offer insights and a summary of the supported literature on communication skills needed in the hospitality industry during the post-pandemic period, along with future research suggestions in this field.

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“…We assume that the currently valid paradigms in the field of HRM will have to undergo a dramatic revision to be able to capture the dynamics with which technologies are changing us, e.g. hiring processes [92], [93], (online) working in teams [94], sharing experiences [95], [96], [97] and so on. From a business perspective, we expect an increase in interest in the sustainable aspect of digitalization.…”

Section: Legend: Number Of Papers In Topic (Np); Papers In Last 5 Yea...mentioning

confidence: 99%

Discovering Trends and Journeys in Knowledge-Based Human Resource Management: Big Data Smart Literature Review Based on Machine Learning Approach

Falát¹,

Michalová

Madzík

et al. 2023

IEEE Access

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The research interest of knowledge in human resource management (HRM) is significant. However, many HRM studies work only with a limited number of analyzed documents. This article is based on processing metadata to get results from 7,318 documents related to human resource management and knowledge, published between 1960 and 2021, retrieved from the Scopus database with research directions linked to knowledge and human resources and the current topic Covid-19 pandemic. Such a broad study has not yet been published in the field of knowledge and HRM. The paper answers three research questions related to trends and innovative journeys in knowledge-based HRM. Descriptive and inferential statistics was used to capture basic trends in knowledge and HRM themes. Latent Dirichlet Allocation (LDA) was used for topic modelling with Gibbs sampling, which we use on a corpus of abstracts. Used method allowed us to identify latent topics which describe a more in-depth relationship between HRM and knowledge. We identified 13 topics related to HRM and knowledge research as the most relevant and showed directions and trends among the authors of HRM and knowledge management. The last part is devoted to the current topic of Covid-19, key areas identified in the literature and their impact on knowledge management from the perspective of HRM.

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The role of information communication technologies as a moderator of knowledge creation and knowledge sharing in improving the quality of healthcare services

Cited by 7 publications

References 124 publications

Development and Application of a Computerized System for Medication Reconciliation in a Hospital Environment

Development and Application of a Computerized System for Medication Reconciliation in a Hospital Environment

Communication Skills and Success for Hospitality TVET Graduates Post-Pandamic: A Review

Discovering Trends and Journeys in Knowledge-Based Human Resource Management: Big Data Smart Literature Review Based on Machine Learning Approach

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