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Purpose: To identify and characterize the presence of body pain related to voice usage in choral singers. Methods:A questionnaire investigating the occurrence of voice problems, vocal self-evaluation, and a report of body aches was given to 50 classical choral singers and 150 participants who were non-singers. Thirteen types of aches were investigated that were distributed into two groups: larynx proximal ache (temporomandibular joint, tongue, sore throat, neck, back of the neck, shoulder, and pain while speaking) and distal ache (headache, backache, chest, arms, hands, and ear ache). Results: Classical choral singers had less presence of pain than the general population. The most related pain types reported in singers were sore throat, chest, and shoulder, respectively. Conclusion: Reduced vocal signs of pain in singers may suggest that singers can benefit from vocal training once they have better voice usage due to voice practice, offering a protective effect to the development of voice disorders since voice training builds up a better musculoskeletal endurance. RESUMOObjetivo: Identificar e caracterizar dores corporais em coristas eruditos. Métodos: Foi aplicado um questionário autoexplicativo a 50 coristas eruditos e 150 sujeitos da população geral, com questões de caracterização pessoal e sobre a presença e frequência de 13 tipos de dores corporais: cabeça, pescoço, nuca, ombros, costas, peito, mão, ouvido, língua, articulação temporomandibular, garganta e dor ao falar. Resultados: Coristas eruditos relataram menos dores do que a população geral. Os tipos de dores mais relatados por coristas foram garganta, costas e ombros, respectivamente. Conclusão: A baixa ocorrência de dores corporais em coristas eruditos sugere que o uso vocal saudável, aliado ao treino da musculatura respiratória e de produção vocal, pode oferecer uma maior resistência musculoesquelética, prevenindo o aparecimento de doenças associadas a ela.

Body aches in call center operators and the relationship with voice use during work activities Dores corporais em teleoperadores e sua relação com o uso da voz em atividades laboraisABSTRACT Purpose: To characterize types of body aches presented by call center operators and to verify the relationship of the selected body aches with voice use in work activities. Methods: 235 call center operators and 235 individuals from the general population responded to a questionnaire with closed questions about body aches (classified into proximal and distal larynx aches), voice problems, professional activity and search for specialized help. It was investigated whether there was a relationship between each type of pain and the other aspects addressed by the questionnaire. Results: Body aches were reported by both groups; however call center operators reported a greater number of them. Call center operators also reported having greater need of calling sick and more aches (shoulders, neck, head, back, arms, hands and ears) than the general population. There was a relationship between most of the body aches with voice problem, absenteeism from work due to voice problems and appointment with an otolaryngologist in the group of call center operators. In the general population, the workload tended to relate to chest and hand pains. There was no difference between the groups when the body aches were compared. Conclusion: Call center operators suffer from more body aches that are both proximal to and distal from the larynx and have greater need to call sick due to voice problems than the general population, fact that highlights the vocal and physical fatigue of these professionals.

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