The development of various technologies makes easiness in the health field, one of which is the online indirect registration to unravel the patient's buildup due to the length of registration time. Online registration of outpatients applied in RSUP dr. Soeradji Tirtonegoro which is divided into 3 types. However, in the implementation of this system has not been matched by a wise attitude by users, that is the online registration cancellation without confirmation. Therefore, this study aims to determine the implementation and effectiveness of online outpatients registration dr. Soeradji Tirtonegoro. The type of this research is quantitative descriptive with data collection by observation. Implementation procedures online registration RSUP dr. Soeradji Tirtonegoro is described in SPO Outpatient Registration through Short Message Service (SMS) / WhatsApp (WA). From the results of the observation of 1594 sample online registrants, there are positive patients list of 416 applicants via WhatsApp and 1049 registrants via SMS. However, from the sample there are 9 cancellations of registration via WhatsApp and 120 cancellation of registration via SMS. It can be concluded that online registration via SMS has a higher number, both registration and cancellation of registration compared with online registration via WhatsApp.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.