The increasing demand for safe, reliable, and higher-quality infrastructure systems has led to more complex transportation construction and maintenance projects. This, coupled with the declining staff levels at many transportation agencies, requires a more comprehensive evaluation of technology implementation to compensate for these challenges. With a focus on effective technology implementation, this research goes beyond simply evaluating technologies to investigate technology implementation with personnel and policies at departments of transportation (DOTs). The study methodology involved a comprehensive literature review, a survey of all 50 state DOTs, and an in-person workshop of 18 DOT experts to validate the survey results and preliminary research findings. The findings support the need for those implementing technologies to understand people, processes, and technology maturity for their improved chances of implementation success. Using the approach presented, the DOTs can assess themselves and identify pathways to higher maturity levels in the areas of their people, processes, and technologies. This study also highlighted six factors that are important considerations for technology implementation and thus determined the relative importance of people, processes, and technology for these factors. The objective of this study was to assess the importance of people, processes, and technology that DOTs should prioritize to enhance the likelihood of successfully implementing technologies. The framework presented herein can be extended to any new or existing technology implementation initiatives at a DOT, including automatic identification and data capture (AIDC), emerging sensing and wireless technologies, safety technologies, and others.
E-construction is becoming increasingly attractive in the highway construction industry as the industry faces reductions in staffing and resources. Specifically, the addition of e-construction methods can offer a boost in efficiency and safety in resurfacing projects. Electronic ticketing (e-ticketing), paver-mounted thermal profiling, and intelligent compaction were recently incorporated into a study coordinated by the Kentucky Transportation Cabinet, United States, to assess these e-construction technologies on two resurfacing projects. This study aimed to investigate the accuracy of the data collected and the time savings that come with the incorporation of technology in construction. This manuscript focuses explicitly on the performance of e-ticketing, since it showed the most promising results during the study. An analysis of the data shows that e-ticketing offers the same data typically collected from traditional tickets. E-ticketing reduced the amount of time needed to retrieve material tickets and facilitated comparisons of theoretical tonnages to actual tonnages, in the same manner as traditional approaches. Inspectors also reduced their exposure to hazardous jobsite conditions through the use of e-ticketing, while contractors strengthened their operational efficiency. It is crucial that all stakeholders involved in e-ticketing projects practice partnering and collaboration to take advantage of the benefits of this emerging technology. This paper’s primary contribution is to document lessons learned and to evaluate the performance of e-ticketing technology in relation to safety, time savings, remote inspections, and accuracy compared with traditional practices on an asphalt paving project.
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