Toward a Readiness Assessment for Wireless Technologies for Highway Construction and Infrastructure Asset Management

Tripathi, Amit; Nassereddine, Hala; Dadi, Gabriel B.; Sturgill, Roy

doi:10.1061/9780784483961.014

Cited by 7 publications

(10 citation statements)

References 4 publications

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“…After reviewing the existing maturity models for people, process, and technology, the description of each maturity level for the PCMM, (PM) 2 , and CMMI was adjusted to fit the objective of this research by matching the requirements of technology implementation for state DOTs with regard to construction and asset management. The three maturity models are referred to hereafter as maturity dimensions.…”

Section: Methodsmentioning

confidence: 99%

“…State DOTs continually implement technology to improve construction and asset management, among other areas. Studies have shown that the level of success of these efforts varies ( 2 ), indicating the need to understand what is needed for successful technology implementation. Any technology implementation effort that only focuses on technology has the potential for failure in the construction industry; therefore, combining people, process, and technology was a core idea for building the holistic framework ( 3 ).…”

Section: Literature Reviewmentioning

confidence: 99%

“…A review of technology implementation in other fields revealed widespread use of maturity models as assessment tools in gauging preparedness for these implementations, yet there was a void of models specific to state DOT use. However, from these studies and others, it is thus theorized that maturity in people, process, and technology are predicting factors in determining the success of technology implementation and were applicable to state DOT use (2)(3)(4).…”

Section: Literature Reviewmentioning

confidence: 99%

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People, Process, and Technology Maturity Levels for Successful Technology Implementation by State Departments of Transportation

Tripathi

Nassereddine

Sturgill

et al. 2023

Transportation Research Record: Journal of the Transportation R

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The demand for safe, reliable, and higher-quality infrastructure systems often increases the complexity of transportation construction projects and necessitates more comprehensive evaluation methods. This often leads to the incorporation of technologies for oversight and management. With a focus on effective technology implementation, this research stretches beyond simply evaluating technologies to consider integrating the technology with personnel and procedures at departments of transportation (DOTs). Drawing from literature and a survey of state DOT personnel, this study applies and evaluates maturity models for people, process, and technology with regard to technology implementation at DOTs. The findings support the need for understanding technology implementation in the aspects of people, process, and technology maturity to improve the probability of implementation success. The framework allows DOTs to move toward higher maturity levels and improve the likelihood of implementation success. The study’s objective is to assess the importance of people, process, and technology as implementation dimensions that state DOTs need to focus on for successfully implementing technologies. The idea and scope of the paper can be extended to any new technology implementation efforts at DOTs, including Automatic Identification and Data Capture technologies, emerging sensing and wireless technologies, safety technologies, and others. The maturity models presented enable organizations to audit and benchmark their status for technology implementation, and the relative levels allow these organizations to advance from basic to advanced stages. This paper introduces three maturity models for people, process, and technology, their adaptation to DOT operations, and their possible future use, as presented through preliminary survey results. The final result of this study provides a maturity model methodology for successful technology implementation and a self-assessment tool for state DOTs to gauge and improve their current maturity levels. Preliminary validation of these products was conducted via a workshop of subject matter experts, and the results indicate that state DOTs can use these products to self-assess their organization’s maturity and devise a plan as required for improved technology implementation.

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Section: Methodsmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

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People, Process, and Technology Maturity Levels for Successful Technology Implementation by State Departments of Transportation

Tripathi

Nassereddine

Sturgill

et al. 2023

Transportation Research Record: Journal of the Transportation R

Self Cite

View full text Add to dashboard Cite

show abstract

“…As presented, many studies have supported the use of technology in highway construction and asset management. Studies have shown that the level of success for these efforts varies [ 12 ], indicating a need to understand the factors for successful technology implementation better. Any attempt to implement technology that focuses solely on technology is likely to fail in the construction industry; therefore, combining people, processes, and technology is the central idea for building a holistic framework [ 13 ].…”

Section: Literature Reviewmentioning

confidence: 99%

“…Technological innovation is important, but it should be blended with other types of innovation, such as business process and organizational innovation, to achieve ultimate success [ 3 ]. Therefore, from these and other studies, it is theorized that people, processes, and technology maturity are predictors of technology implementation success [ 12 , 13 , 14 , 15 , 16 , 17 ].…”

Section: Literature Reviewmentioning

confidence: 99%

Assessing Technology Implementation Success for Highway Construction and Asset Management

Tripathi

Dadi

Nassereddine

et al. 2023

Sensors

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The increasing demand for safe, reliable, and higher-quality infrastructure systems has led to more complex transportation construction and maintenance projects. This, coupled with the declining staff levels at many transportation agencies, requires a more comprehensive evaluation of technology implementation to compensate for these challenges. With a focus on effective technology implementation, this research goes beyond simply evaluating technologies to investigate technology implementation with personnel and policies at departments of transportation (DOTs). The study methodology involved a comprehensive literature review, a survey of all 50 state DOTs, and an in-person workshop of 18 DOT experts to validate the survey results and preliminary research findings. The findings support the need for those implementing technologies to understand people, processes, and technology maturity for their improved chances of implementation success. Using the approach presented, the DOTs can assess themselves and identify pathways to higher maturity levels in the areas of their people, processes, and technologies. This study also highlighted six factors that are important considerations for technology implementation and thus determined the relative importance of people, processes, and technology for these factors. The objective of this study was to assess the importance of people, processes, and technology that DOTs should prioritize to enhance the likelihood of successfully implementing technologies. The framework presented herein can be extended to any new or existing technology implementation initiatives at a DOT, including automatic identification and data capture (AIDC), emerging sensing and wireless technologies, safety technologies, and others.

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Wireless and Sensing Technologies in US Highway Projects: Usage, Maturity, Challenges, and KPIs

Hatoum

Ammar

Nassereddine

et al. 2023

International Conference on Transportation and Development 2023

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Toward a Readiness Assessment for Wireless Technologies for Highway Construction and Infrastructure Asset Management

Cited by 7 publications

References 4 publications

People, Process, and Technology Maturity Levels for Successful Technology Implementation by State Departments of Transportation

People, Process, and Technology Maturity Levels for Successful Technology Implementation by State Departments of Transportation

Assessing Technology Implementation Success for Highway Construction and Asset Management

Wireless and Sensing Technologies in US Highway Projects: Usage, Maturity, Challenges, and KPIs

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